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  • Users: ipoJT
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  1. ipoJT

    Questions on Contact Recorder Migration to Media Manager

    Upgraded application server from 9.1.5 to 11.0.1.8. I have left the Contact Recorder migration to Media Manager process running overnight, however after 12 hours, the process is only 29% complete. Please can anyone help to advise whether this is normal, or am I doing something wrong? In...
  2. ipoJT

    Intermittent Caller ID on Analog Avaya Gemini 9335 Handsets

    Help...! I have a 500v2, S/W 9.0.12 with Phone30v1 Expansion Modules. Trunks are Virgin PRI. Caller ID on Avaya Gemini handsets works for a week then fails. If I swap to an alternative Extn port, or reboot system and module works ok for a week then fails. Have replaced the batteries in the...
  3. ipoJT

    Voicemail message quality on SIP trunks only

    Having an issue with poor quality voicemail messages received on Gamma SIP trunks. General realtime call quality is good, with no cause for concern. Messages left internally are perfectly fine, when retrieved at handsets (IP1608 and POTs) and by email with .wav attachment. Actions so far...

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