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  1. mitelsysadmin

    MiCollab Avatars flashing

    I have one user in an Enterprise of approximately 800 users. His avatars on his MiCollab client desktop flash between the AD picture of the corporate contact and their initials, like the picture isn't available. But, like a strobe. Premium UCC, MiTeams disabled, across all statuses, occurs in...
  2. mitelsysadmin

    69xx phones loud static on announced transfers

    Established cloud vMiVBx with 6900 series phones, recently started experiencing loud static on announced transfers once the caller is released. Approximately 10 seconds, then 1 second with no static, 1 second of static and then it clears. Has anyone else experienced this?
  3. mitelsysadmin

    Mitel UCA Softphone "Unable to dial" Server showing SWERR_CONGESTION

    UCA Softphone when attempting to call external number receives "Unable to Dial" Event Logs in the server show the call failed because SXERR_CONGESTION. Internal calls go through.

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