I was wondering what the best practice is to convert a user from an analog extension to a H323 extension / VOIP phone.
Currently I'm having an issue where I have to completely remove the user for the old extension to delete so I can switch it over to a H323 extension which would be fine, but...
Hello All,
I have setup a hunt group and enabled the voicemail. We currently have voicemails in it but can't get to them. Even when dialing *17 and entering in the extension and password. Do these store somewhere else?
What I'm trying to do:
This hunt group has 2 users in it and they will need...
Hello All,
We have a SIP trunk with about 4 DID's and 2 TF coming over it. We would like all but one TF to answer to our main IVR application. I'm trying to route one of the TF# 855-405-9160 but to no luck; it goes into the IVR with the other lines. I've tried to setup a SIP URI with this...
Hello All,
We are currently running Avaya IPO r8.1 and we have a vendor trying to connect to us using some SIP lines but running into issues. There is two steps to this process one is connecting to internal extensions and the other is dialing external numbers.
Our setup is a SIP line to an...
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