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A customer of ours has an IP Office running 9.1 with a UC Module V2. They had Voicemail to email being directed to their MS Exchange server but they recently migrated to Office 365 so they need to change the SMTP IP Address in VM Pro. I found out that the credentials for the UCM were changed by...

I was looking for an answer for why the Voicemail section in ESM on a 3300 would be non-existent. The closest thing I found describing my circumstances was in thread1329-1707221 but that still doesn't answer my question. My customer (a Hotel) migrated from an SX-2000 Light with NuPoint...

Hi All. I have a challenge that I need to make as painless as possible. My customer (a Hotel) with a 3300 Controller running MCD 4 has two peripheral Cabinets off a dual FIM Module (Cabinet 2 and Cabinet 3) which host Administrative extensions and Extended Peripheral Cabinets off the two Per...

I have a customer with an IP Office 500 running Rel. 9 and a UC Module running VM Pro and One-X Portal (ver. 8.1). The customer wants Power Users to be able to dial directly from their Outlook Contacts and he read on the internet that there is an Outlook plugin that can be downloaded from One-X...

My customer's 3300 MXe running MCD 4 became damaged due to electrical issues in their premises (motherboard and IDE Hard Drive). I got a brand new 3300 MXe III runinng MCD 6.0 which I tried to downgrade to MCD 4 to then restore a backup of the database into it but when I tried to do a full...

Just upgraded a customer to a 3300 MXeIII running MCD 6 SP2 and I am setting Embedded UM integration with MS Exchange. In the user mailbox settings Mitel Documentation only gives you the option to enter the user's email address and password. I read in another Forum that with Office 365 you can...