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Hi Guys, I do not know if someone already needed it, but for work reasons, I need to access a history of messages made by ONEX PORTAL of 2 Extensions. One-x Portal Version: 10.1.0.2.0 build 6 The Question: Is it possible to access Onex's DATABASE externally? Because the IM Archive is not...

Hi Guys, i Got this problem last night. After an Upgrade from 7.0 to 10.1 some IP Phones 1608-I stop to working with this message. After some hours this message persist. There's a way to restore this phone? Any method i would like to test. Thank you very much.

Hi Guys, i have an SE 9.1 Running and i did the Upgrade with the XML. I´m already received the licenses from PLDS. When I go for it to Upgrade, what sequence i have to run? I think something like this: 1º Upload the ISO 10.1 to the SE; 2º Hit Upgrade; 3º After the upgrade open the WEbLM and...

thread940-1587301 Hi Guys, can you help me? Using the same thread, i´m trying to understand a big problem in my client. So technically i have 11 Licenses off Teleworker for then to use Avaya Softphone IPOffice_Softphone_Win32_3.2.3.49_68975. They log, OK.. they can receive calls OK.. but...

Guys, how are you? Could you help me? I tried to look for something in the forum about the delay time to transfer people who are in the queue. For example, I have a person in the queue listening music and so on. When an agent becomes available the call should go immediately to your phone...

Hi Guys, Can you help me? This can been awkward, but its possible disable the Tone/Sound "Pi, Pi, Pi" for the message "Waiting For A Line". I asking about this because some people can cause me a lot of trouble with the Safety Rules of Work here in Brazil, with this Tone pulsing on the...

Hi Guys. Can you help me please? I searched in the forum but I did not find something specifically for this problem. 7/13/2016 8:27:35 AM 14975 Extension 4021 172.16.1.160 172.16.1.10 49.4ms 7/13/2016 8:30:46 AM 14942 Extension 4013 172.16.1.213 172.16.1.10 966.1ms 7/13/2016 8:50:12 AM...

Hello, I have an problem to receive calls on IPO500 from a sip trunk with ASTERISK, I have 8 trunks, 7047 to 7054, but only the 7047 receive calls, all anothers trunk can´t receive calls, I see the ASTERISK sending the call only to the first trunk (7047) and the PBX send "404 not found"...

Hi, I have an issue with SCN in a Forticlient VPN, The SCN doens't work. This problem occurs aleatory and then we need to reboot the IPO´s, the Forticlient technician told me that the ports UPD/TCP and firewall works fine, how can I show for them the problem occurs in his routers? IPO500...

Hello Guys, anyone can help me? I tried to look for a topic about the Server Edition UPGRADE but i didn't found anything like this. I did all necessary steps to perform the UPGRADE. When I try to perform the upgrade the system returns me a message saying that the license status is invalid...

Dear all, Did somebody test if the Phone Manager works on IPO500 9.0 downgraded to 8.1? Because the option to Phone Manager is OneX, but, is too expensive for the client, Ragards, Emerson Ribeiro.

Hello Guys, I looked around the forum to find someone with a some problem like mine but have not found. I hope someone can help me! Details: Desktop - Formatted with Windon Updated 7, running as administrator, only salesforce installed. Integration with One-X works perfectly, one-X Portal...

One X on IPO8, I have a problem to add me to the conference and to make calls with the profile of the Cell "One X Mobile", Central tries to make the call, but does not work, and the phone does not show any error, can you guys help me? someone has managed to make calls using the One X on...