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  • Users: dneg
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  1. dneg

    Transferring call issue

    I updated a customer to R 11.0.0.1.0 build 8 and came across this issue. If a user is on a phone on a remote site connect via site to site vpn and another call comes in from the outside to the receptionist and the receptionist transfers the call to the user most of the time the call will...
  2. dneg

    IP office SBC with a MPLS

    I understand the need for a SBC in an open internet environment. I discourage my customers from that approach due to lack of QOS and security issues. I usually encourage them to only use SIP trunks where the provider installs a dedicated trunk. In this case the provider installs a SBC and I...
  3. dneg

    IP office analog lines with verizon fios

    I installed a new IP office 500 V2 8.1 (69) with a combo card. I am using three analog FIOS lines. I cannot get a clear dial tone when I try to dial out, nor does the Auto Attendant pick up when I dial in. All I hear is some garbled dial tone. I tested it with a but set and I can dial out and...

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