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Hello, we are deploying a large number of cisco ip phones [model 7945]. They are being plugged in on a cat5 network and being patched to a cisco switch. The phones are made live and are left there for the users to subsequently plug their PCs in at a later date. However, the IP Phones do not...

I run a website using joomla and an sql database. The site was subjected to an sql injection attack [Remote File Inclusion] that appears to have been successful. Initially it looked as if no harm had been done but, subsequently, it would appear that the database is corrupted. I have the ip...

hello, I have a customer with a splicecom voip system. It's connected to sip trunks. What happens is: you get about 30secs of service [ie the phones work] then it loses service [ie the phones don't work]. The service provider says the sip trunks are fine, the network administrator says the...

I'm hunting for a load of spares for, what i think, are hicom 300 related. I have a full list of part numbers etc but am getting nowhere fast. For example, most siemens people I speak to have never heard of a Tradeboard which figures on my list. Anyone know where to look next?

we have a bcm 400 [3] removed from a closed office en route to their new one. it is a staight forward bcm with Bri, 32 extns & call pilot. however, after about an hour, the green leds at the front all flash [not power, temp or fan leds] and call pilot fails as does the ability to access the bcm...

hello, we have a 032 using 5 analogue exchange lines [ergo 2 trunk cards]. these are loop calling [not earth] we have changed the cpu and swapped, then changed, the trunk cards. we are about to change the 032 and the trunk cards again. The reason: periodically line 1 or 3 go out of service on...

this is a uk installation we have a kxta 624 system suffering from poor transmission [the distant party complains they cannot hear whilst the kxta users can hear ok] the latest attempt at clearing this tedious fault is for us to change ALL of the terminals. the reason for this is that they are...

hello, according to the user, lines do not release on hang-up / rls but, instead, flash away with the in-use triangle on the lcd. repeated hitting of the line key eventually clears the line. no recent prog has been done. these are analogue trunks. any ideas?

hello, how do you set up remote programming [ability to programme bcm from remote pc using browser] i have isdn2 only [no pri, no adsl] i have no bcm v90

hello, for, seemingly, no reason ie ver 6 running on xp prof has decided to show the following message whilst browsing [often with only 1 page being open in explorer]: "stack overflow at line 0" please, what does it mean and how do i stop it?

hello, this problem seems to be common on a range of systems but, currently, i am dealing with a kxtd 1232 v6. for testing purposes i have [on bench] nokia 22, 32 & telular FCTs [aka premicells] an FCT is connected to an analogue extension port of the 1232. you may dial the extension number...

this is an ip office which randomly reboots and we can't see why. config has been checked and reloaded, psu has been changed, ip office has been changed, ip office is now on a ups, environment is air conned [cool] and no interference nearby [eg copier, large screen vdus etc] : any ideas?

this fault appears to have appeared after a powerdown. three terminals are continually flashing their lcds, as if going thru set up, but don't get any further. i am recomending a default + change battery or is this likely to be something more than a db corruption?

Hello, ARS query [codes are for UK & SA use]: now, the user dials; 9 07780xxxx ars sends this to rout pattern 1 [out on grp 1 and insert 1601] future, what we are trying to acheive is: the user dials; 9 07780xxxx ars sends this to extension 5500 [or a group of extensions], there is a 2 sec...

I have tried hyperterminal and procom plus. After getting as far as >1 OK the login screen does not appear ie can't type in user & pass and, therefore, can't login Procom has been tried on various settings [vt100, ansi etc] It is now on 4410 8nI 9600 ;CC confirms 8n1 9.6 is correct what's...