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  • Users: texmatlock
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  1. texmatlock

    IPO 9 Manager Software Help

    Has anyone else noticed that the help section of the new manager is completely useless? Anyone aware of plans to fix this in future releases?
  2. texmatlock

    Where in Tarnation is the SMDR software?

    Can anyone tell me where this file is? Everything I've read says its on the Admin CD, but I am not seeing it. Why does everything have to be so complicated with IPO? I've got a 8.1 pbx that needs SMDR out, and I have the 2 dvd set that came with it, but I am not seeing SMDR folder anywhere on...
  3. texmatlock

    SCN Issues on 2 9.0 units

    Can anyone tell me, based on this trace, why calls across SCN are failing with error code 17? Any help as always much appreciated. 0:58:45 2506273mS PRN: 421: Digit Pressed 2 10:58:45 2506274mS CMCallEvt: 0.1039.0 -1 BaseEP: NEW CMEndpoint f4f4b604 TOTAL NOW=1 CALL_LIST=0 10:58:45...
  4. texmatlock

    Upgrade Issue

    Upgraded a system from 8.1 (63) to 8.1 (81) All the phones display "Upgrade File Access Error" Any suggestions? This is a new one to me. I've done this same upgrade on several before without a hitch.
  5. texmatlock

    Call Recording for VMPro

    Is there a way to have VMPro save recorded calls to a specific file location not on the VM server or contact store? One of my clients already has a call recorder server that saves all calls from their analog 911 system. Can I setup VMPro to save pbx calls to that server as well?
  6. texmatlock

    Licensing requirements for IPO 500 Chassis

    I had a customer with an IP50 8.0 system. Started having network problems, and I assured them it wasn't the IPO, but the ISP refused to work with us until we swapped out every possible point of failure. So I put a new chassis in, put all the cards in it. Did not solve the problem. Now I have...
  7. texmatlock

    IP Phones Resetting - And it ain't funny

    Any clue why these infernal IP phones won't stay registered? I've got an 8.1.67 system that has been operating fine with 4 IP phones. Its got 5 Avaya IP Endpoint licenses. Once we put a 5th IP phone, all hell has broken loose. Part of a recent trace shows the activity but I'm not sure what to...
  8. texmatlock

    Third Party SIP Registration Issue

    Can anybody tell me at first glance what's wrong with the registration syntax for this handset? ********** Warning: Logging to Screen Started ********** 14:39:02 619875mS SIP Rx: UDP 11.11.11.40:5060 -> 11.11.11.4:5060 REGISTER sip:sip2.ipdialog.com SIP/2.0...
  9. texmatlock

    IP Dect Help

    I have the privilege of installing a 3rd party IP dect system. Its an RTX. Handset comes with a IPUI # of 1188705A85 I am thinking this would convert to an IPEI of 7181500231738 Would somebody mind checking my translation to ensure I have that right?
  10. texmatlock

    IPO Glitch - PBX Reboots During User Button Programming

    I have found that during user self-administer, the phone system reboots under certain circumstances. If the user at the phone is attempting to assign another user's extension to a button by selecting a user from the directory list the pbx reboots as soon as the extension is selected. If they...
  11. texmatlock

    3rd Party IP DECT

    Anybody have notes on how to set up a Grandstream DP715 base and phone on IPO 8?
  12. texmatlock

    IP DECT RBS V2 Set up

    I am attempting to set up one of these. Its new. Will be the only one on the system. I've followed directions from a previous post on here. When in the configurator I fill out the appropriate info then hit "Send Configuration", and get a message at the bottom left of the configurator menu that...
  13. texmatlock

    9.0 Credentials Log In

    Did they change the default login for 9.0? If so, what in the world is it now? Just got a new one in front of me and can't get in to it.
  14. texmatlock

    SIP Trunking Trace

    I am seeing the following every few minutes. This SIP trunk is having problems. Does anyone know what all this means? 3265219447mS Sip: SIP Line (19): Options timer expired 3265219448mS Sip: SIPDialog f5199000 created, size 1 3265219448mS Sip: (f5199000) SendSIPRequest: OPTIONS SENT TO...
  15. texmatlock

    One X Alternative Port

    Anybody know of a good random TCP port that is rarely used by anything that I can use in stead of 8080. Its being used by another application. So I need a different port for One X but one that isn't in use by any other Avaya software and hopefully by nothing else.
  16. texmatlock

    Voicemail Pro "Voice Question" Feature

    What is the proper syntax for saving the results of a Voice Question action to a .wav file, so that it can then be played back thru a sequential page?
  17. texmatlock

    BCM Networked to IP Office via H323

    Anybody know for certain whether or not this can be done? I can call the IP Office from the BCM, but not the other way around. call trace shows that when I dial a BCM extension from the IP Office, the BCM doesn't recognize the dialed digits and terminates the H323 session.
  18. texmatlock

    IPO to BCM50 via H323

    So I set this up. I can successfully call from the BCM to the IPO. When I attempt to call from the IPO to BCM No Luck. My trace code looks like this 3549744mS H323Evt: v=0 stacknum=18 State, new=NullState, old=NullState id=-1 3549745mS H323Evt: v=0 stacknum=18 State, new=Initiated...
  19. texmatlock

    Nortel 6140 with IPO 8.1

    My boss says the Avaya engineers told him these wireless IP Phones will work with the IPO. So far, everything I have found says they won't. Anybody have any idea about this?

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