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Hi, I've noticed engineers have set Google's DNS on one of our maintained IPOs. Does anyone know why DNS might be required? Other than some of the higher-end phones that allow browsing, I'm not sure what this would be used for. Cheers, Dave.

Hi, I've recently installed the application server using the linux image, after an old server running 2003 with onex and contact store died. On the previous install I could see the presence of colleagues from within onex mobile, however this no longer shows now. The IM/Presence Server in onex...

Hi, I've got a 9621 knocking about that I'm trying to set up, but I can't seem to get it to download the required files from the IPO. I've set the HTTP and TFTP server IP addresses to the IP of the Avaya, and the phone file server type is set to customer, however every time I boot the phone I...

Hi, Does anyone know why there would be an issue with the analogue Soundstation 2 being able to conference on a BCM50? It's connected to an analogue extension port and can make/receive the initial call, however, when pressing the conference button (three people) to make a second call, no dial...

Hi, Is there any special setup required to get video calling working on Flare for iPad? When I drag a contact into the main window the video calling option is greyed out. If I click video from the contact list on the right, a message saying 'Video Not Available - Your extension is not...

Hi, We're trying to get Flare working on an iPad when connected over a PPTP VPN. Key points: It works fine directly. The VPN connects fine. The VPN server is the same server that OneX portal is running on. The router is port forwarding 1723 and doing pass through fine. Any suggestions on...

Hi, I've recently upgraded one-x portal from 8.0 to 8.1, however, since doing this, the tab in the browser doesn't flash when receiving an IM. Does anyone know whether there is a way to turn this back on? I've had a look on the one-x admin login, but there doesn't seem to be many options. I...