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Emergency message
Hi, I have a customer with IPO v9.0.4 and embedded voicemail. They have asked to have a setup where a few of their people can ring in and set all incoming calls to go to a emergency message (eg snow day). Is this even possible with embedded voicemail? They want to lock it down to the mobile...- kylemalex
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- Replies: 2
- Forum: Avaya: IP Office
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Salesforce Call Recording
Hi, I have a customer who is looking at implementing Salesforce integration with their IPO 500v2 (9.1), but they want to have a link in Salesforce to take them to recorded calls for that specific customer. Has anyone done this? I have also read a lot of things saying that the screen pops don't...- kylemalex
- Thread
- Replies: 2
- Forum: Avaya: IP Office
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Indial calls forwarding to hunt group mailbox
Hi, I am trying to setup a situation where calls come in and ring on a direct extension, then overflow to a group, and then land in the groups voicemail box so it can be picked up by anyone in that group. Is this scenario even possible? I have set the ICR to the extension and have forwarded the...- kylemalex
- Thread
- Replies: 11
- Forum: Avaya: IP Office
