Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations bkrike on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Search results for query: *
- Users: medicshelley
- Content: Threads
- Order by date
-
Calls Stuck In Hunt Group
Here's my scenario A front desk admin transfers a call to the hunt group extension instead of the VDN extension and the call gets stuck within the hunt group. I have RONA enabled but that doesn't help the issue. What should I do to make sure if a call gets transferred to the hunt group extension...- medicshelley
- Thread
- Replies: 5
- Forum: Avaya: CM/Aura (Definity)
-
Check Split Vec Command Return to original Vec
Alright first time caller long time listener. I have a vector and in that vector I have a check split command if available agents is greater than 0. So lets say when the call gets to the check step and there is a available agent in the other split but that available agent doesn't answer how do...- medicshelley
- Thread
- Replies: 3
- Forum: Avaya: CM/Aura (Definity)
