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Hello, I have to put up on the position of the reception notification in case of inquiry call on 5330. And also how to add (or not) the audio notification. Can you refresh my memory? French User, Newbie ... Thanks for your help

Hi, I would like identify and locate all numbers which are already in use in Mitel ? I've try LOCATE NUMBER XXX but i've result one by one. I need to identify all short numbers used (and those available) to rearrange the number ranges. Regards Ollivier French User, Newbie ... Thanks for...

Hello, I would like to do a mass import with a lot of users. In the form provided on the MITEL, I'm not sure of the reference of my equipment. Indeed, in the online help indicates CX-II Do I have to choose CX or CXi? When I wanted to try an import with the creation of a single line at...

Hello, I wonder if it is possible to connect phone Alcatel Lucent IP phones on a 4208 Mitel 3300 IP PBX ? Regards French User, Newbie ... Thanks for your help

hello, We will soon consolidate our sites in one place, so let's keep the Mitel solution. As against the transfer of phone numbers, will cause a service interruption. So, we will probably have to spend our SIP lines. So here are my questions: How do I know if I have SIP licenses on the...

Hi, We have many customers who contact the same group of technicians. I hope that the technicians can recontact clients calling with their respective line number. For example: A technician called Client B, Client B sees his support number appear and not the number of client A A technician...

Hello, When outgoing calls numbers hotlines are displayed, and I want to change some of the numbers, do you know where I can configure this options? French User, Newbie ... Thanks for your help

Hi, I would like to change the worktime (Wrap up) on differents Skills Groups. I do not find what COS, i've to change. Somebody can help me ? Ollivier French User, Newbie ... Thanks for your help

Hi, I am trying to gather information about the connections of my colleagues. In fact they never disconnect and merely stand back. I try to make reporting that would allow me to know what time this agent is connected. I did all the menus one by one and I can not do ... If you've gat an idea...

Hello, We have to be equipped with a Mitel solution. We have fixed positions that are coupled with mobile numbers. On one of these coupling fixed phone rings, the mobile, which should sound almost the same time, pressure is routed What a time and lasts only 2 rings. Do you know if this is...