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  • Users: Zandolee
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  1. Zandolee

    IPO server 9.1 forward unconditional to external number

    Hi guys, Quick question, does any one know if there is a setting in server edition to stop users from forwarding their phone calls to their mobiles? Today, while showing a user how to use the feature button on their 9608 phone, the only options that were being given were, DIR and voicemail...
  2. Zandolee

    Hi Guys, got an IPO server 9.0 w

    Hi Guys, got an IPO server 9.0 with a 500 v2 expansion, the expansions has an analog line that needs to go directly to the GM's phone. When I add an H323 extension on the expansion, it is pulling the endpoint license from the server, however, the 9608 phone is trying to register to the server...
  3. Zandolee

    One-x attendant BLF

    Hi guys, one more issue I require some help with, my BLF turns yellow t indicate that the extension is busy, and when you hold the mouse over a button, you see the name as well as the extension and status floating. However, all you see on the actual button is the extension. How do i get the name...
  4. Zandolee

    Accessing audix through ASA

    Hi, I recently upgraded a customer from a CM 5.0 to 6.0, one of the things they did with the 5.0 CM was access their audix mailboxes through ASA. I have never done this, I have always used the webpage to access mailboxes. The customer is saying that this is too slow and that they could manage...
  5. Zandolee

    Mobile softphones

    Hi Guys, I have CM 6.0 running on an s8300, with no Session Manager... customer wants to have mobile softphones on their Iphones and such. I have used one-x mobile in the past, as SIP clients, but as we have no SM in this install, what mobile clients can I use? I have got IP sofphone licenses...
  6. Zandolee

    voicemail to email Ip office Vm Pro on app server

    Hi guys, need some help. I am trying to setup voicemail to email, IPO 9.0, vm pro on app server. When I put in the exchange server ip 1.148 as the domain and server ip with a valid email and password, and then on the smtp receiver tab has,internal, port 25 and the exchange server IP on it...
  7. Zandolee

    Call listen and line appearances

    Hi, why is it that when you program call listen for the bosses, anyone with a line appearance can "barge in" on that line, even if they are set to "cannot intrude". It's annoying and doesn't make sense. Is it that when you setup call listen, then nobody but the bosses can have line appearances?
  8. Zandolee

    Ip office died by fire

    Hi, I have a customer whose office burnt to the ground, including the ip office. Is there a way to transfer all their IP endpoint licenses to the new sd card when replacing the IPO? There is no way I can get the old sd card. I have already sold them a new IPO and essential license, currently...
  9. Zandolee

    SCL on IPO

    Good day, I am wondering if there is an SCL feature in Ip office, like on the Option 11. Where security can dial a short code and get through to certain numbers while being barred. The only way I have gotten it to work, is by adding short codes under the user's short code tab. The system...
  10. Zandolee

    Inter vlan routing on Avaya 5520 routing switch

    Hi guys, I really need some help with something, been at it a while now and can't seem to get it working, I have pounded the forums with no luck. I have an avaya 5520 routing switch with 3 vlans: Data11 Vlan Ip 10.92.11.9 Ports 1-1 1-47 Pvid 11 untagpvid only Voice12 Vlan Ip 10.92.12.9 Ports...
  11. Zandolee

    Stacking 2 4500 series nortel switches

    Which is the correct way and why, 1 stacking cable or two?
  12. Zandolee

    Ipo Hacked

    Hi guys, totally stumped with this one. Customer has IPO 8.1 (85) 3 t7208 digi phones 2 analog ports with no phones connected, but has extensions configured. 1 remote h323 phone internet facing public IP on the Wan ( I know this is nuts, but it's not my choice) After using audit trail and...
  13. Zandolee

    SIP IPO Server Edition

    Hi Guys, Just want to see if anybody else has experienced this. Sip trunks were working fine, incoming and outgoing, then we realised that the provider set it up with the wrong pilot number, so they decommissioned it and set it back up with the correct pilot number. Thing is now when you are...
  14. Zandolee

    Auth codes, Ipo server edtion

    Fellas! You gotta help! It's been 2 hours and I've only reached Auth code #40! I still have 200 more to go! There must be someway to import these codes. I may just cry here at the office! So, is there a way to do this more efficiently or is inputting them one by one the only way? I mean come...
  15. Zandolee

    room master 2000 aqnd ipo

    Hi Guys, I have been searching for a solution to this and can't find anything anywhere, maybe one of you more experienced people can help me out. An ip office was sold to a customer with a hotel, using room master software. On the website for the software it says that it is compatible with IPO...
  16. Zandolee

    how to track who logged into the IPO

    Here is one for you guys, This morning one of the techs logged into the IPO and deleted all the sales peoples' auth codes and then went on the road. How is it that we can tell who logged in at what time and did what? Thanks
  17. Zandolee

    Recording conversation on IP office

    Hi Fellas, Need your help once more, searched and searched and searched and can't find the answer anywhere. I can take off the announcement that ominously says "WARNING! YOU are being recorded!" but the phone display still says "recording" so the customer got caught spying on his employees lol...
  18. Zandolee

    Voicemail pro outcalling

    Hi guys, Just recently setup a call center for a customer and they want that a user calling into the call center be able to press a button to leave their phone number. When they do this, the system should call the customer back when their queue number reaches to 1. Is this possible using voice...
  19. Zandolee

    Voicemail to email

    Hi, could some one help me with this issue please. I am trying to setup voicemail to email on CMM 6.2. When I hit send test email, I get cannot log into email server. On the SMI when I click on run test for both IMAP and POP3 it says connection refused. Where do I enable POP3 and IMAP in cmm...
  20. Zandolee

    voicemail to email in CMM 6.2

    Hi, could some one help me with this issue please. I am trying to setup voicemail to email on CMM 6.2. When I hit send test email, I get cannot log into email server. On the SMI when I click on run test for both IMAP and POP3 it says connection refused. Where do I enable POP3 and IMAP in cmm...

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