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  • Users: Sharkk58
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  1. Sharkk58

    Mitel 200AX question: Is there any

    Mitel 200AX question: Is there any way to block guest room dialing out of the AutoAttendant without affecting WakeUp calls?
  2. Sharkk58

    Mitel 200AX: Does anyone know what

    Mitel 200AX: Does anyone know what Trap 13 means? See attachment: <a href="http://www.tek-tips.com/threadminder.cfm?pid=1329">Mitel Networks solutions Forum at Tek-Tips</a>http://files.engineering.com/getfile.aspx?folder=ad470320-1986-4b50-9d14-42de27ad4fb5&file=Trap13.JPG
  3. Sharkk58

    Mitel 5000 Company Directory

    Does anyone know how to get this to work? We've tried the CRA with digit trans and # to use company directory. When you call in and press #, spell the name and press # again, it takes you (always) to the first extension (administrator). Anybody know what we are missing????
  4. Sharkk58

    Mitel 5000

    Is there any way to change the blinking while on a call to solid? I have a customer complaining that on call, and incoming call are too similar. Thanks
  5. Sharkk58

    MiVoice Office (Mitel 5000)

    Scenario: All lines answered by Reception. When she's on a call, she only gets an alert for the next incoming call. Is there a way to make a "repeat" alert, or, better still, make the call ring on her set until it forwards to AA? Thanks!
  6. Sharkk58

    Mitel 200AX

    2 hotels, 1 Mitel 200AX. 10 trunks for first hotel, 6 trunks for the 2nd hotel. They are totally separate entities. The AA is used by the first hotel. Is there any way to have an AA (totally separate) for the 2nd hotel? Would I have to create a 2nd VM hunt group for them? A 2nd...
  7. Sharkk58

    Mitel 200AX PRI outbound calls

    We have a Mitel 200AX with PRI trunking. It is displaying the TN fine, but is not displaying the business name on outbound calls. First, it was displaying nothing, then we got the CPN and QSIG right. Now it is displaying the personal name of the set rather than the business name. Any...
  8. Sharkk58

    200AX PRI not delivering Main TN....

    The PRI at a hotel is delivering the extension # when they call out. We have put in CPN, but is still delivering ext #s. Can anyone help???
  9. Sharkk58

    MiVoice V6

    Can you, from the Administrator Mailbox (199), reset a password of another subscriber? If so, where might I find those instructions? On other Mitel products, this can be done from the Admin Mailbox, with option 2 to edit mailboxes. Thanks
  10. Sharkk58

    Mitel 5000 (v6) DEE

    Dee was set up on an IP system, however, these people are NOT using IP sets. They were established using an IP license and DEE, so if someone dials their extension or DID, it rings twice on the non existant set, and goes directly to their cell. However, when they power off their cell at night...
  11. Sharkk58

    Mitel 5000 V6.0

    2 questions regarding a MiVoice Office: 1. Is there any way to disable interstation messaging (other than the feature code to turn the light off)? 2. We have changed the dial 8 to dial 9. Is there a way to enable 911 (emergency) in case the customer is panicking and forgets to dial 9 + 911...
  12. Sharkk58

    Attendant Automated Overflow - Mitel 200

    I am trying to program the Attendant Automated Overflow feature and the RAD is not coming on when it should be. I have done all the steps mentioned in the manual and Folio views. Any idea what I am missing?
  13. Sharkk58

    Mitel 200AX question

    Have a Mitel 200AX with PRI 12 channels. A menu option is Press 1 and needs to go to an outside 800#. We have created a phantom number with forward always to a Abbreviated Dial number. It won't go out, yet you can call the phantom from any phone and it will go....just not from the Auto...
  14. Sharkk58

    Mitel 5000

    Customer: Drs Office Problem: They require a "panic" button that the patient will be unaware the Dr is pressing. It would ring a predetermined extension and display the extension that is in "panic" mode. Is this possible without any external equipment?
  15. Sharkk58

    Mitel 5000 V6.0

    Mitel 5000 Is there a way to program account codes for separate departments to track their LD usage? Thanks, kinda new at this!
  16. Sharkk58

    Mitel 5000 Account Codes (V6.0)

    I understand how to use Account Codes on a Mitel 5000, but can anyone tell me where the programming is done and where you enter the code you want ppl to use with the Feature code. thanks
  17. Sharkk58

    Mitel 5000

    How do you make trunks appear and ring on some sets, and appear only on others?
  18. Sharkk58

    Release/hang up

    Has anyone figured out how to program or trick the system so that there is a release/hang up key, rather than setting down the handset or hitting the switchook to end a call?

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