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  1. Josephl8907

    Voicemail Pro over VPN

    Site 1 - IP Office 192.168.200.250 Site 1 - Sonicwall 192.168.10.254 Site 2 - VMPro 10.0.6.10 We have a issue where VMPro is connecting to the Sonicwall and not the IP Office. Here is a packet capture from the Sonicwall. Any help would be greatly appreciated. --File Index : 1.--...
  2. Josephl8907

    Google Analytics Integration Agreement

    Has anyone had issues accepting the Google Analytics Integration Agreement when logging into WebManager after an upgrade. I had this issue twice after upgrading to R11.2. I was able to decline the agreement the first time but I do not want to continue declining. TIA
  3. Josephl8907

    WebManager issue

    Has anyone experienced Exception in Dictinary: 'locale_initial_en_US' is not a JavaScript object and cannot be used as a Dictionary when trying to login to WebManager. I cannot get around this error. Avaya IP office 500V2 R11.0.0.2.0
  4. Josephl8907

    Remove :8080/onexportal-admin.html

    I have a customer that would like to remove :8080/onexportal-admin.html from the http://192.168.1.100:8080/onexportal.html. What is required to do this if possible.
  5. Josephl8907

    Visual Voicemail Chinese letters

    Anyone run into this issue. When playig a voicemail in visual voicemail, it displays Chinese words/letters. They only appear when listening to the voicemail. IPO 500v2 - 11.0.0.2.0 build 23 VMPro - 11.0.0.2.0 Build 1 Windows Server 2016
  6. Josephl8907

    Forwarding/Twinning CID w/SIP trunks

    I'm having trouble on a 11.0 SE with SIP trunks sending the original calling parties number. Forwarding a user does not send the original calling parties number. Forwarding sends the DID. Twinning sends the calling parties number. Also assisted transfer sends the calling parties number as...
  7. Josephl8907

    hearing My Systems Music on hold when Im on hold in foreign pbx

    Customer issue: When customer call another system (Dahill) and gets placed on hold I hear my own MOH. Customer has ATT SIP trunk. I'm guessing Dahill has the same ATT SIP trunks as the customer. I have tried another system with another SIP provider and this does not happen when calling the...
  8. Josephl8907

    Avaya One-X Outlook plugin losing settings

    All settings get wiped from the outlook plugin Including the App server address and port. System running 9.0.2.0 build 860 Unfortunately I do not have specs of the PC that is having the issue. Has anyone run into this issue or know of a solution? Any help would be much appreciated. Thanks in...
  9. Josephl8907

    Partner Edition Backup Failure!

    We recently upgraded a IPO 500v2 from 6.x to 8.1.73. Ever since we upgraded every night at 12AM Extn110 displays backup failure. I found a way to clear the alarm through the phone, but would like the customer to not have to deal with this every morning. There are no alarms in SS with the SD...
  10. Josephl8907

    PUT CALLERS ON HOLD

    Hello experts!!! IP500V2 8.1.56 Embedded VM A customer with 3 analog lines and using line appearances, would like to put callers on hold if no one answers the Main Hunt group after 5 rings. They would like the phones to stop ringing after 5 rings if no one answers and have the caller hear hold...

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