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Hi ... I have a BCM50, when I try to Backup the Configuration, the Element Manager Disconnect me ? Is there any Solution to this ?

Hi ... I have an CCR Installed, and I add an Administrator user and assigned all skillsets to it, when I go to Reports and try to print a report and after submit the table to assign skillsets is empty and I cant generate a report. In the Real Time Report I can see all the skillsets on the...

Hi ,,, I have a BCM450 linked to Exchange Server using a PRI, the case that I can dial from the Communicator any number Local,National,Mobile, but International cant known that from the phone i can this and from the communicator when start dial International number I can see in the BCM...

Hi ... I have multiple ARS for Local, National, Mobile, International. all the users have Mobile User rights and want to use account code to dial International call I set up an account code ( for ex: 1234) and go to user - Telephony - supervisior options, and check the Force authoraization...

Hi ... Forgive me for the lack of understanding, but I will explain to you the script and I hope that helps me BECAUSE I am new to the IP Office and voicemail pro During Working Hours: 7:45 am to 4:00 PM Thank you for Calling American Community School, to continue in arabic Please Press 1...

Hi ... If I have in Menu a message says for arabic please press 1 can i add from 1 a connection to new menu in arabuc and recored a new message in arabic and now any one press 1 go to arabic message . thank you.

Hi ... I have a BCM50 installed with 4 C.0 trunk connected, In the Routing table I built the 9 as a destination code to the land line and all the user restricted to use the 0 in filter 02, the new scenario is that i connect in line address no. 64 a GSM device (tellular) to be the user to call...