Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Search results for query: *
- Users: yettanother
- Content: Threads
- Order by date
-
Standard UK ARS Analysis Table
Hey There, Just wondering if anyone out there has a basic/standard ARS analysis table for the UK (London area, if they're regionalised). One of our PABX's has one that has huge amounts of useless entries (mostly for no longer used foreign offices), which I was hoping to clear out. I used to...- yettanother
- Thread
- Replies: 3
- Forum: Avaya: CM/Aura (Definity)
-
Check skill x pri m unconditionally
I have a question relating to the above vector command. If I have calls queuing to skill y and then ask the PABX to check skill x 10 seconds later, will the call be routed to skill x if an agent becomes available 20 seconds after that? I am trying to avoid having calls queue simultaneously (and...- yettanother
- Thread
- Replies: 4
- Forum: Avaya: CM/Aura (Definity)
-
Display doesn't refresh
We have a G3rV8, the issue is the displays are not refreshing occasionally on our 6416D+M's or 8410D's. eg you're on a call and a second (internal) call comes in on a second appearance; after the second call covers to Audix, the display still says they're calling instead of reverting to the...- yettanother
- Thread
- Replies: 2
- Forum: Avaya: CM/Aura (Definity)
