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  • Users: betski007
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  1. betski007

    Mitel Console and with Windows 7 64-bit

    Hi We're swapping over hardware for our mitel console computer. The new computer is windows 7 64bit. I installed the same level of java (v7 update 45) on our working computer. The same mitel version 3.1.1.7, turned the firewall off and ran in compatibility mode to XP but the mitel console...
  2. betski007

    Transfer to ACD after voicemail greeting

    Hi Folks We've had the same setup for 8 years and now are changing our helpline. Currently our helpline (8401) goes straight to a voicemail greeting with a multi level attendent giving the option of 2 ACD groups and switchboard (0). We are now merging our 2 ACD groups (4001 and 4002) into 1 so...
  3. betski007

    Voicemail and Personal Contacts

    Hello All I have a voicemail extension which offers 3 options (1,2,3 via personal contacts) in the greeting which work ok but after the greeting a system message says 'press 2 to reach this persons voicemial, 3 for fax. How do i remove this system message? thx

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