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We are currently opening a new building and connecting to our current CM 6.3 environment as an LSP. We use tenant partitioning, but in most of our locations we have converted the attendants to regular agents and use attendant VDNs/Vectors for a bit more control in call flow. I have been asked...

I am working on a VOIP implementation plan for a existing building. This building has a single class B data network, but I would prefer to cut the voice network into five class C subnets (one for each data closet). The problem I am running into is the single DHCP scope for the data network and...

Is it possible to export a personal greeting to an MP3 or WAV file from Aura Messaging 6.2? I am looking in the guide as well, but am trying to answer it quickly for an executive. Thanks

Can anyone tell me how to adjust the handset volume on the 7406+ model phone? The regular 7406 has the slider near the handset plug, but its gone on the 7406+. Someone's dad must know how to adjust these old things. Thanks

System S8700 CM3.x If I issue the change remote-access command and it says that is an invalid entry, does that mean the remote access has been permamnently diabled and I need to have Avaya enable it again. Is there a comannd to confirm that it is disbaled or is the fact it says the command is...

I currently have an Audix 5.1 system and am running close to my 1k licenses. Is there a way to tell how many subscribers are auto attendants, bulletin, and standard call answer boxes? Thanks

I currently am running an old Definity CM 2 system and have been asked to find a possible solution for mobile users. We have 200 traveling sales reps currently using iPhones and would like to be able to leverage call handling to provide option to callers. I have reviewed several apps and ideas...