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Cisco Unified CM Administration System version: 10.5.2.12901-1 I have two clusters where both use SIP trunks from the same carrier. The issue is that ringback from blind transferred calls to an external phone number on cluster "A" is not heard by the calling party. Cluster "B" works as it...

How can I tell if a cs1000 is an AC switch or a DC switch from command line in a telnet session to the PBX?

Can someone provide step by step instructions on how to INI both the CS1000 and C1000E PBX? Both are on release 7.6. Can anyone refer me to an NTP that explains the process?

How can I tell if a cs1000 is an AC switch or a DC switch from command line in a telnet session to the PBX?

Can anybody explain the lockout to me? I was in LD 80 tracing call to a fax server that uses analog 500 ports off of our CS1000M Rel 7.5. I can see after the call completes, the port will go into lockout state for a short period before it goes idle. It doesn't do this all the time. What does...

I'm working on a cs1000 release 7.5. Does anyone know how (via command line) to identify all system monitor boards and the loops that they are associated with? Also, is there any kind of STAT command I can run to see if they are working?

I love Tek-Tips! This is the only place I know where idiots like me can get information explained in a way my pea brain can understand. Thanks to anyone who replies! Can anyone help me understand the pieces and parts that I would need to connect my Avaya cs1000e (7.6) to a PSTN SIP Trunk? I...

Is a net work card and a controller card the same thing? What is the part number for a network card?

I’m getting ready to install a dual port pri card (nt5d12ab) with d-channel daughterboard on a CS1000 rel 5.5. I could use a little help with the initial config. I’m not sure exactly as to what shelf or slot I can use, or how to determine what the GRP, DNUM, and PORT number should be for the...

What's the difference between a fiber remote, a carrier remote, and a mini-carrier remote?

I've been having ongoing line problems with my local AT&T residential POTS line over the last six months. Six different service calls that include everything from an AC hum on the line, static, and dead line. The local techs have blamed squirrels, birds nest, and shiners at two different splice...

What is the difference between an ELAN and a TLAN? Is a TLAN and a CLAN the same thing?

I’m trying to teach myself (a very green novice) about network groups. Can anyone recommend an NTP that will tell me everything I want to know about network groups? My questions are… 1. What are network groups? 2. What is the function of network group? 3. What circuit cards/shelves make up a...

I'm on rel.5.5. Is there a way to stat or trace an attendant console to see if it is in night mode. Also, how can I tell where the calls forward to when in night mode? Additionally, I read somewhere on this site that Consoles should be in a non-blocking IPE shelf. Is this true and what does...

I'm working on a release 5.5. If I had an init, what would I see in LD 22 history that would indicate that an INIT took place?

I want to create a super-duper Visio drawing of my switch that shows all cards and their locations, internal and external cabling connections, elan, clan, ip addresses, pstn connections etc. Can anyone tell me where I can get an example of a drawing like I described. I'm looking for ideas as...

Can someone tell me the procedure for upgrading the firmware on a 6140 phone? Do I need a cradle to do so?

I need to install an analog message waiting line card and a digital line card in an option 11C that consists of three wall mounted cabinets. This PBX is located in a stinky dog kennel at a veterinary hospital. I hope the procedure doesn't take too long because as I said, it's a stinky dog...

I want to know the correct procedure for shutting down an IPE shelf so I can replace the controller card and power supply. the shelf is loaded down with digital phone cards. Am i supposed to disable the digital cards first and then kill the power in the shelf or am i supposed to disable the...