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  1. insight85

    AVAYA Softphone VPN & TAPI Connection

    Hi I'm not very technical, so please be patient with me. I have an Avaya IP500 & running Windows Server 2008 and TAPI with a Noetica call management software tool called Synthesys. We have set up remote agents to answer calls. All set up ok and operational, however, the remote agents calls...
  2. insight85

    Avaya TAPI VPN disconnection issue

    Hi I'm not very technical, so please be patient with me. I have an Avaya IP500 & running Windows Server 2008 and TAPI with a Noetica call management software tool called Synthesys. We have set up remote agents to answer calls. All set up ok and operational, however, the remote agents calls...

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