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  • Users: Frierpie
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  1. Frierpie

    Clearing out CED between IVRs

    Hi, Have 2 IVRs, one after another. For various reason, some customers (small minoriy) when calling the number, try to enter a 4 digit extension (alsways beginning with '4'). On IVR 1, we have made option 4 a 'general option', but has to route to 2nd IVR. Because customer has entered 4 digit...

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