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  • Users: chivas930
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  1. chivas930

    Samsung OS7030 - No CO Disconnect coming from provider

    Hello All, I am having a particularly tough time trying to figure out the CO Disconnect Supervision options for the Samsung OS7030. I have just discovered that our Telco provider (a local cable company) does not provide the disconnect supervision code/signal. The result is that once a caller...
  2. chivas930

    IP Office SoftConsole missing directory

    Hello everyone, Just wondering if anyone's encountered an issue with the IP Office SoftConsole losing the IP Office directory? We have a customer with a receptionist license using the SoftConsole for answering and routing calls. Three days ago it was, and had been, working fine. Two days...
  3. chivas930

    Voicemail Pro and SCN

    Good morning, Everyone I have an issue that I am finding difficult to resolve. I am relatively new to the Avaya world (Cisco has been my bread and butter for a little while). I've set up an IP Office SCN from Site A to Site B using a 4-channel H.323 line between sites. There is a proven vpn...
  4. chivas930

    Unable to restore from old UCM to new UCM

    Hi everyone, I've been browsing through the threads and haven't come across an answer to this scenario. I'm sure it must be something that I am or am not doing. I've swapped out a UC module from a customer site today. Prior to doing so, I made several backups using VM Pro Client. I am...

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