Hello All,
I am having a particularly tough time trying to figure out the CO Disconnect Supervision options for the Samsung OS7030. I have just discovered that our Telco provider (a local cable company) does not provide the disconnect supervision code/signal. The result is that once a caller...
Hello everyone,
Just wondering if anyone's encountered an issue with the IP Office SoftConsole losing the IP Office directory? We have a customer with a receptionist license using the SoftConsole for answering and routing calls. Three days ago it was, and had been, working fine. Two days...
Good morning, Everyone
I have an issue that I am finding difficult to resolve. I am relatively new to the Avaya world (Cisco has been my bread and butter for a little while). I've set up an IP Office SCN from Site A to Site B using a 4-channel H.323 line between sites. There is a proven vpn...
Hi everyone,
I've been browsing through the threads and haven't come across an answer to this scenario. I'm sure it must be something that I am or am not doing. I've swapped out a UC module from a customer site today. Prior to doing so, I made several backups using VM Pro Client. I am...
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