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Customer has an ASCBE with 2 connections to the outside world, B1 and B2. Have them configured under Endpoint Flows > Server Flows as Priority 1 B1 and Priority 2 B2 essentially. However when doing a fail over test and disabling the connection that B1 uses, the calls never flow to B2. Only when...

I have 2 greetings that were custom recorded and I'm trying to get them working on 2 huntgroup voicemails. I have tried every instruction I could find from Avaya and from here, and I either get nothing working at all, or the greeting sounds like a static garbled mess. My latest attempt, I have...

The situation is as follows: Reception is using a 1416 phone and is part of a hunt group. On the phone are programmed 6 Call Appearances Call 1 comes into the group and is presented on the phone on CA1 Call 1 is answered Call 2 comes in on CA2 Now in the past, Call 1 would still be able to be...

IPO R11.0.4 showing alarm with TLS cert set to expire. I remember when this happened last time it could just be ignored and was "fixed" in later upgrades. Seems to have come back, this time it's this cert: Issued By: DST Root CA X3 Issued To: Let's Encrypt Authority X3 Valid From...

I have a Server Edition with 9608's registered to it. I have an extension setup that has the Incoming Call Bar setting ticked under Telephony > Supervisor settings. When I call in to the AA from outside and dial the extension, the call comes through to the extension. It looks like either the...

Hi there everyone, trying to figure out something that doesn't seem to be easy to do on IPO/VMPro. I need to create ~50 conference rooms that are not extension numbers, in the 5xxx range. All of these have to be randomized and password protected. They also need the ability to change the...

I have found now with 2 separate systems and two separate computers that when you login to a 9.1.9 System with Manager 9.1.9, it will not read the Voicemail passwords or Login Codes. And when you make a change it will wipe all passwords. I got around this by using R10.0.2 Manager with the 9.1.9...

This is a very strange problem I'm having. Have a customer who is using a D100 DECT with 2 D160 handsets in a remote office(There is a Site-to-Site VPN between them). When you make a call from either D160, there is no audio passed through. You can hear everyone on the D160, but the other end...

I did an upgrade on the primary server from 9.0.6 to 9.0.8 and all the passwords reset to defaults, and the System ID for licensing changed. I am now under a grace period of 30 days. Anyone have any idea why this would happen? This can't be the expected result after a maintenance upgrade right?

I have a DS30B that when put into Norstar mode stops seeing the IP Office and vice versa. The front LED fast flashes yellow and no phones work. I was able to recreate this issue with another system and a brand new DS30B. I have confirmed that it upgrades and works with Avaya phones. The IPO is...