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  1. IanRichIcom

    IP Office - force call over PSTN rather than SCN

    Hi All, I have a strange request- customer has 4 IP500 in an SCN, one of the sites Data connections is very poor at the moment and they cannot hear callers over the SCN (Lots of packet loss and Jitter) so they have asked me to route intersite traffic over the PSTN rather than SCN. However they...
  2. IanRichIcom

    1608 Message button not working after Upgrade to 8.1 (69)

    Morning All. I have 11 sites that I have just upgraded to 8.1 69 from 6.1 22 and since the Upgrade the message button on 1608 Handsets does not work- or works very strangely. When you press the message key it show the Mailboxes (Some users have personal as well as Huntgroup Mailboxes) and...
  3. IanRichIcom

    SIP Trunk OUtbound CLI presentation- ad hoc

    Morning all, I have a client who is based in the UK and has SIP trunks from Voiceflex. They also have a US SIP number that they wish to present when they Dial the US but when they dial the UK they present the Individual DDI. They also want to withhold the numbers on an ad hoc basis. System is...
  4. IanRichIcom

    I-Phone cannot connect to One X- just hangs

    thread940-1690236 Hi All, IPO is on 8.0 43 with Power user licences and I have an issue where our Android Users can connect using One-X Mobile prefferred for IPO but I-phone users cannot. The App just presents a spinning circle symbol and then eventually times out.The user can connect to One-X...
  5. IanRichIcom

    BCM50 Tandem switching- missing digits in dailled string

    Hi All, I have a client with 2x BCM50 systems at different sites. Site A has the PRI Trunks and site B has no trunks at all apart from 4 ip trunks to site A. Site B therefore uses the PRI lines at Site A for dialling out to PSTN and this works but they have to dial really slowly or the system at...

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