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  1. refreshmyface

    Internal calls not diverting to Voice Mail

    Hi, As the subject suggests I am unable get this station to divert internal calls to voicemail (ext 7000) but external ones do, here's a PRT of the TN TYPE 3903 CDEN 8D CTYP XDLC CUST 0 FDN 7000 TGAR 1 LDN NO NCOS 0 SGRP 0 RNPG 0 SCI 0 SSU XLST SCPW SFLT NO CAC_MFC 0 CLS CTD FBD...
  2. refreshmyface

    Hunt group not forwading to next extension

    Hi, I have an extension that will not forward to the next extension in the hunt group it is part of, changing the RCO doesn't affect this as it does with other extensions. I believe this due to a feature not being properly configured, here is the print of the extension in question: TYPE 3904...
  3. refreshmyface

    Unable to Assign a TN

    Our helpdesk number points to a huntgroup, the extension in question was the first member of the group and I removed it to make some changes, since removing it I encountered the below issue. The extension is on a M3904 and was previously working but somehow the TN has been removed from the...

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