Using Avaya IP Agent, Cisco IP Phones, CMS Supervisor 15.
We have abandoned calls that aren't really abandoned calls. A call will come in to our system, ring for a fraction of a second and dissapear but it will register as abandoned without our operators having the chance to answer. Is there a...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.