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For several months now our production IP Office System is being continuously attacked by a hacker trying to login to the system admin and VoIP extensions. We have a strong passwords, but it is still troubling me that it is continuous. In the amount of time for me to type this message almost 50...

We recently learned from one of our customers that the UC110 VM Module goes off line for no obvious reason. They stated that it was only about 3 or 4 times over the last 5 or 6 months, but they decided to share because they thought it might be a hardware or software issue. We investigated and...

Removed about a dozen 9504's and 9508's from one site running R8.0.XX firmware R0.38. Moving them to new customers site running R8.1.65 with firmware R0.45 on the digital phones. These older firmware phones when plugged into ports on the R8.1.65 IPO digital ports just sit with please wait...

Some of the IP Office R8.1.43 Essential Edition Voicemail to Email .wav files when played back on computer are distorted. The same message when played on the phone via visual voice or TTI are fine. Note, not all .wav files played back are distorted.

IP Office 500v2 new with R8.0.44 and C110 Preferred Edition Module. Setup a huntgroup vm box and used option 6 via the TTI. New voicemails are not being outcalled. Outcalling is working for users, but not huntgroups.

I have a law firm that wants the following; 9508 phones with R8.1 with all trunks on ISDN PRI. On extension 100 with three call appearances they want the OCLID to show the main number of the office. Then on a separate button on the same 9508 they want to dial out and have their own DID number...

9608 Phones Rebooting: R8.0.44 brand new install and IP Office is the DHCP Server. The Sysmonitor shows the ongoing registrations of the IP Phones. In some cases the data indicates that packets are being lost. Customer claims periodically phones have been rebooting. Brand new IP Office, and...

Customer wishes to have outbound number and name sent when calling out. Sample Short Code built: Nsi480xxxxxxxZ"Test" is this correct? I also read that in the PRI Line Setup that you must select DMS100 vs. NI2. Is this correct as well? I understand that the service provider must be setup to...