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Just wondering how i can get the avaya soft console to work from a remote location using a public IP address rather than via a VPN. Our support team has recommended using the IP SEC tunneling that comes with the avaya, though voice is not support on it by avaya. Would anyone have a suggestion...

Hi guys, wondering if anyone can shed some light on the issue i'm having when setting up voicemail to email. Our support team won't go any further than to say it's a server based issue, though the companies IT department that we're doing the work for insists that there's nothing they can...

Hi guys, In my previous experiences with IP phones running on a PSTN system i've had all sorts of call quality issues (mostly echo'ing), my boss has asked me to confirm that 9608 handsets will work with analog trunks correctly. Can anyone foresee any issues we might have in doing this?

Hi guys, I've just installed a few BM24's on 9641G handsets and found that although they are 100% usable, Line appears keys function correctly - User keys are not. The key is usuable (it will ring the extention) though it won't display when a user is on the phone. I read a thread on these...