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  • Users: VikeshR
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  1. VikeshR

    Is there an upgrade path from IP office V8 windows Contactstore to V9 Contact Recorder?

    Does anyone know if Avaya has an upgrade path for someone using IP office v8 contact store on windows to V9 Contact recorder on Linux. Is there a way to do this
  2. VikeshR

    ContactStore Tomcat error - HTTP Status 404 - /servlet/cscm

    Good Day, For some reason the other day after a power failure the server started up and customer could not access contact store. This is the error: HTTP Status 404 - /servlet/cscm -------------------------------------------------------------------------------- type Status report message...
  3. VikeshR

    outgoing call routing to wrong trunk intermittently

    HI ALL I have a problem with outgoing calls routing over the wrong SIP Trunk and I have to reboot the pbx to fix this. I have three SIP Trunks Configured 17, 18 ,19 . 17 is for incoming calls. 18 is for outgoing calls and 19 is for MS Lync clients to get to the pabx and dial out 18. Every now...
  4. VikeshR

    VMPRO Migration to another server Contact Store Remains - CS Not polling new VRL

    I have an issue where I moved the VMPRO onto a new server and ran the new software. I created the registry key on the contact store server and share on the new server. The calls are not being uploaded to CS and seems like CS is not polling the folder. The CS Server is on the domain and the new...
  5. VikeshR

    SIP Trunk to Neotel Issue

    Hi All, I am having difficulty setting up a SIP Trunk to a certain provider. Firstly the provider says I dont need authentication and has only provided me with an IP address of his device that sits at the edge of the network that should route calls out (10.22.9.3) my ip office 10.22.9.2. I have...
  6. VikeshR

    Contact Store Separate server VMpro on Linux (UCMODULE) issue

    Hi all help please. I installed ContactStore on windows server and my VMPRO is on the c110 UC module. Ilogged into the root and found that the calls are going to the VRL.opt/vmpro/VRL No the problem is 1. getting contact store to see the folder on the uc module 2. making sure that the folder on...
  7. VikeshR

    Cannot access C110 UC Module Webpage

    Hi Can someone please assist if you had this issu. I Cannot access C110 UC Module Webpage. I have used the ip address of the uniot followed by port 7070 and it wont see it. I checked the system status app and found the it says "boot failed"on the module. any ideas please !!!!!!!!!!!!

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