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  • Users: Jason24
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  1. Jason24

    MICS Extension Numbers “XC” System

    I recently upgrade the software and added a second fiber card on a MICS to add additional station modules. The first fiber card (on the right) has three trunk modules on the top three fiber ports and three station modules on the bottom three fiber ports. The current extensions are 221-300. After...
  2. Jason24

    CallPilot – Time of Day Answer

    Can a CallPilot be configured to only answer calls during certain time windows? Ideally, I'd like the auto attendant to answer calls immediately after hours, but only pickup when there is no answer (after maybe 5 rings) during business hours. Jason
  3. Jason24

    CallPilot AA Transfer Callback Timer

    Is it possible to disable the Transfer Callback Timer instead of setting it to a max of 12 on a MICS 6.1? I have a CallPilot with AA configured and I'm trying to prevent the the message "The operator is not available. Exiting the system. Good Bye" from being played when the transfer timeout is...

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