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  • Users: Pheadrus
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  1. Pheadrus

    Mitel 3300 Upgrade issue

    Upgraded an ancient CX (added memory) from old 8.0 load to 4.0 and then up to 5.0 after making the SDS changes. Planning on bringing it up to 8.0 tomorrow evening. After upgrading, no errors are showing up, calls inbound work fine. Calls outbound are all getting "Access Denied." Calls to other...
  2. Pheadrus

    Nupoint fax boxes

    I am missing something (probably simple) We have a customer that was initially set up before I joined my company, they are doing something odd with MAS and Nupoint. We have standard voicemail mailboxes set up for them on the MAS server that are copying to email, no problem there. I can see...
  3. Pheadrus

    ACD "if you know the extension"

    Mitel 3300 5.0 SP2 I have a customer that wants to be able to enter extensions from within their ACD queue. "If you know the extension of the party you are trying to reach please enter it now." I assume I am going to need a path interflow dialing list, but I don't know how to reference the...
  4. Pheadrus

    Day/Night Greetings

    Mitel 3300 CX II Running 6.0 to AVST CX-e Voicemail. During the day 3700 (main number) points to 4402 (random call processor AA options box) That is working fine. Night mode (Night1 or Night 2) Still plays the day greeting though routing is set up to go to a different CXe box - 4403 Routing...
  5. Pheadrus

    Mitel 5340 Phones will not leave SIP mode

    I have been a member for a while, usually just lurking, but I cannot figure this one out. I received some phones that are all in good shape, 5340s, but all of them are in SIP boot mode. I have been looking for some way to switch them back to MiNET, and thus far nothing has worked. - Reset...

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