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Hi Everyone, (3300 MCD4.2) I recently ran the EDT TRACE TSP L2L3 command in maintanence commands to see if the mitel is communicating with the telco as we had problems with our E1 line. now the issue is that whenever I go into maintanance commands the trace continues to run. Anybody know the...

3300 4.2 Hi Guys, I've got a minor alarm from SDS and when checking it out in the SDS shared data updates form, I get this one record. I've checked it and retried it but it doesn't want to go away. The only thing thats left to do is delete the record. I would like to know if it is safe to do so...

Hello all, (3300, 4.2) I need to know if Mitel has a loudringer product/phone for a higher noise environment e.g. production to notify users easier? I currently have a couple analogue (but we dont want it coz its old) and two that work with a ATA device to convert ip to analogue for the...

Hi Everyone, ive got a 3300 running 4.2. We have got various phones on site ranging between 5312 to 5360. My question is that when a phone is locked, you cant do anything on it. The SHEQ department here wants the option that when a phone is locked, they still want to be able to dial our control...

Hi Everyone... (3300 MCD 4.2) There are a couple of people who tend not to answer their phones and just look at them when they ring softly... I need to know if there is a way to remotely set the volume of their phones to max and then also stop them from setting it back down to low ( almost...

Hi Guys so on my 3300 controller, when i log into sysadmin and the page loads, on the top left i've got a major alarm, but when i go into alarm forms there are no alarms... it has been like this for a long time almost like the image was cached or something, but i would like it to be acurate and...

Hi Guys, (3300 MXe) I need to know what the main differences are between MCD 5 and 4.2 We are currently on 4.2 and want to investigate if it would be a neccesary/advantage to upgrade to 5 or are the changes not too major and is it better to save money then to upgrade? If anyone has the...

Hi guys, so new issue is that at a client some phones wil randomly place a call on hold as soon as you answer the call... The only way I've found to fix this is by rebooting the phones... This happens about once a month and bounces around between extensions. Any way to stop this from happening...

Hi Guys, I am also one of the newbies around and need to ask a question: I've got an extension which cannot be called from an external line/place, in the hopes of recreating the extension I exported it first. So I deleted that extension and imported it again (note it doesn’t save the keys or...