Right now I have a handset in the server closet with our MICS system and I have a bunch of virtual DN's tied to it for "special" mailboxes. One of these mailboxes is supposed to be an anonymous corporate compliance hotline. The problem is, when someone logs into the mailbox to retrieve...
We currently use Night Services to send calls to AA after business hours. We have two receptionists at two different phones, each answering different lines. One receptionist comes in at 7:30, the other comes in at 8:00. The one that comes in at 8:00 has the set with the Night Services button...
Hello! I am pretty noobish when it comes to phone systems, so I need "hold-your-hand" instructions on how to set this up. I need to set up a few mailboxes that aren't tied to an extension. I came across this post explaining how to create virtual DN's:
http://tek-tips.com/faqs.cfm?fid=3640...
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