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  1. ericwilborn

    Voicemail to Email

    This issue was originally resolved in thread940-1684082 thanks to kholladay's hMailServer suggestion. I still have this solution set up the same way; however, it has stopped emailing us. Any clues as to where I should begin looking? I'm tempted to uninstall and reinstall hMailServer but I'm up...
  2. ericwilborn

    Redialing issues

    I'm sure that there's a thread out there for this; however, I'm not finding what I'm looking for and that may be due to my own wording. Our office has several Avaya 9640 and 9620 phones, an IP 500 V2 control unit, and we use IP Office R7 Manager [7.0(31)]. When we miss a call and then go into...
  3. ericwilborn

    Phone oddity or intentional feature?

    Good afternoon, Our office has several Avaya 9640, an IP 500 V2 control unit, and we used IP Office R7 Manager [7.0(31)] . When we miss a call but no voicemail is left, the Call Log button lights up on the phone. However, if a voicemail is left, that Call Log button does not light up. Our users...
  4. ericwilborn

    Monitoring Calls/Auto Callback

    Due to various issues with our phone system, I've been having to monitor calls via the IP Office System Status via browser. (Is there a better way to be doing this?) Let's say ext220 dials ext204, talks for a few, then they both hang up. Occasionally ext220's phone will ring afterwards, showing...
  5. ericwilborn

    Forwarding, cell phones and Auto Attendant

    Please help me make sense of what I consider nonsense. Our company has 3 numbers: One is an 855 number, one is a local number (468) and one is a number local to our old office (932) that is currently held by Number Garage and forwarding to 468. We also have an Auto Attendant in place that we...
  6. ericwilborn

    Voicemail to Email

    I've been reading various topics on this forum and have learned quite a bit from you guys. Thanks! You've definitely helped me gain some much needed knowledge around this system that I previously had no clue about. So far, you're 1 for 1 on my IP Office issues... I'm hoping we can go 2 for 2...
  7. ericwilborn

    Auto Attendant Woes

    Good afternoon, I'm fairly new to Avaya but have been given the task of administering an office with Embedded VM and IP Office R7 Manager. I do have a "support company" to go through that sold the company the phone system before I started here. However, they claim to not be familiar with this...

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