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  1. gmacdonald78

    Park on Equinox (IX) app IP Office

    I know the park button on equinox isn’t working as yet and Avaya’s response to it last time I asked was it’s on the road map! Does anyone have anymore information on it?
  2. gmacdonald78

    Avaya ip500 black listing issues

    We have a site that has an IP500 on R11 with a physical SBC, we have both the SIP and remote users using the same internal interface which I know is not best practice (not installed by me) and due to lots of users putting in the wrong passwords on their Equinox apps eventually leads to the...
  3. gmacdonald78

    Call Park on Equinox

    Morning All, I know call park is not currently available on Equinox at present other than using system short code but clearly there is a park button on the app so i'm assuming it will be a future feature. Does anyone on here have the skinny on it? Heard anything on the Avaya grape vine?
  4. gmacdonald78

    Avaya Equinox controlling handset

    As i am lead to believe with the release of service pack 2 on release 11 Equinox can now control certain IP handsets. Has anyone got this working yet? I hoped it would just be the case of selecting the handset at the bottom of Equinox at the "manage audio and video devises" but no joy. Anyone...
  5. gmacdonald78

    IP500v2 Monitor Alarm log dump

    Can anyone detail the meaning of this alarm and a fix other than swapping out the IPO CCU, its got the dreaded "i will reboot randomly when I want affliction" In the past we have always just swapped out the CCU but this seems really wasteful? 09:39:37 1463173907mS PRN: +++ START OF ALARM LOG...
  6. gmacdonald78

    Virtual SBCE and stand alone webLM

    Afernoon, Looking for a bit of advice and configuring the Avaya standalone Weblm, this is for an a Virtual SBC, do you set the webLM on the A1 or management interface. Im presuming Management but cant find anything to confirm this?
  7. gmacdonald78

    Splicecom/Cisco Gamma SIP transferred call no media

    Hello clever collective, I have a customer with a Splicecom S8000 (soft PBX running on Splicecom map server) with gamma SIP trunks with a Cisco 877 router. Normal calls are fine however when you set either a trunk to trunk or forward from a user to an external number there is no media on the...
  8. gmacdonald78

    One-X mobile XMPP security?

    [b]Hello all, We have a site that uses one-x mobile via an SBCE (two wire configuration) and they have recently had a penetration test conducted on their network. The following was found: [highlight #FCE94F]The Extensible Messaging and Presence Protocol (XMPP) service in use on one of the...
  9. gmacdonald78

    Phone Manager on Windows 10

    HI has anyone managed to get phone manager working on windows 10 and if so did you have to do anything to get it to work? Thanks.
  10. gmacdonald78

    VCM32 v2

    Will a VCM32 v2 card work in a V1 system on R8?
  11. gmacdonald78

    Contact store missing recordings

    Hi All, Anyone had experience of a contact store that has outgoing call missing for one user only. Manager settings are fine and no alarms on contact store. All the other 30+ users are fine its just this one. Deleting the user and re creating it helps for a period then it starts again. And...
  12. gmacdonald78

    Avaya IP Office Lync plug in

    Anyone have any experience of this? My issue is that we are using Avaya communicator for Lync (ip office version) and need to have multiple dial plans as when we click to call another site the add-in dials the full number not the extension so the person on the other end see unknown on their...
  13. gmacdonald78

    ISDN2e with no spech? Hardware or trunk fault?

    We have a customer that gets about 5 or 6 silent calls a week on there ISDN2e, there not sales calls etc they are from known numbers and they call back stating that they could here the person there end its just end user cant hear the external caller. We've run a trace targeted to the ISDN2e...
  14. gmacdonald78

    SIP invite to voiceflex

    Odd one here system being in and running fine for months with no issues, all of a sudden outgoing calls fail on the SIP trunk. Looking at the traces from the IPO and voiceflex the invite header is wrong: 08/07/16 10:44:46-492ms Line = 17, Channel = 1, SIP Message = Invite, Call Ref = 95...
  15. gmacdonald78

    Upgrade to 9.1 killed SIP

    Morning, Has anyone had an issue off upgrading from 8.0 to 9.1 killing the SIP trunks. Staged upgrade fine and the trunks where fine before but now just won't register (gamma sip). Any help would be much appreciated.
  16. gmacdonald78

    IP500v2 8.1 Silent SIP calls

    Got a site that is experiencing occasional silent calls over SIP. Most calls are fine but 3 to 4 in a week will be silent. I have a small trace supplied by the re-seller im hoping to get more soon. the call in question here was to 01382 775492? ********** SysMonitor v9.0.2.0 build 860...
  17. gmacdonald78

    Avaya Phone Manager error

    Hi All, I have one user of phone manager that works on a virtual machine and when working remotely gets a "Failed to write lock file" message when trying to use her phone manager? When she works from the office its fine and no other users are experiencing this issue? Cheers all.
  18. gmacdonald78

    SIP Headers issue

    Hi Guys and girls, Has anyone had experience of an IPO on R9 adding digits to the "To:" part of the SIP header. Whenever a user uses the 9N short code to dial a London number without dialling the 020 prefix the SIP header is wrong and funny enough we get a 404 not found message. Have double...
  19. gmacdonald78

    SIP trunk woes!

    Hi All, We have a site here that dials intermittently over there SIP trunk, some calls go out some fail over to ISDN Im banging my head against a brick wall now with this one. We didn't set up the SIP trunks and have now access to the router. We have checked and double checked the IPO and...
  20. gmacdonald78

    SIP trunk issues to numbers in Belguim

    Hi All I have a customer with and IP500v2 on R9 with Gamma SIP trunks who cant call numbers in Belgium. Can call other international number no issue. After checking the programing we contacted Gamma and they have stated the following: The number that you're dialling from maybe withheld on...

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