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We have a customer who wants to be able to have an automatic week table for their opening hours but also want to be able to manually take off night service whenever they want to work late. can this be done on NS700 using NT680 handsets? They also want their night service group to divert to two...

Hi Folks, I have a customer who has a NS700 with SVM. Usually, customers dial the main number which goes to ICD group 601. If calls are unanswered after 20secs calls go to voicemail to say theyre busy and to leave a message. this doesnt appear to be happening. Also, at night they have a button...

Hi All, We have a potential new client who is looking to buy an NS700. They would like their customer database to be able to screen pop with the customer account should a client call in that matches a stored CLI. Does anyone know if this something that Panasonic NS700 can do? Thanks

Good Evening folks, I'm looking for some assistance to see if anyone can spot where I'm going wrong with the installation of the Panasonic Mobile App. With all the settings below the app isn't seeing the MPR ID of the PBX. I also get the red dot on the top left of the app with the warning...

Hi Folks. i have 3 ICD groups created (601, 602 and 603). 2 users in each group. 1 user rings immediately then the other rings after 3 rings. i have a PS extension created (283) with a message saying "There is no one available to take the call, leave a message" i put this ps extension into...

Hi Folks, I have a NS700 with 3 SIP channels. I'm looking for some programming help regarding programming line keys. id like line 1 to show CLI 01234 456789 - Line 2 to show 01234 987654 and line 3 to show 01234 857496 - all numbers are on the SIP account i just need to fix a number to a...

Good evening folks, we have a client who is looking to have an NS700 installed at Site A and have phones only at Site B. the sites will be connected via a VPN. What is required to get this set up? Is this difficult to do on Panasonic?

Hi Guys, How many ICD groups can have their own voicemail messages? i have a client who has a week table which sends their main group to VM at night theyre about to take over another 3 businesses and all lines are being ported over to the PBX. can these other 3 businesses have their own...

I have inherited a NCP1000. I don't know what software level it is on as i cant get access to the system. i have initialised the system so i know the username and password i am using PBX Unified Maintenance Console v7.8.2.1 my laptop is on windows 10 and i have installed Microsoft Visual C++...

i have a Panasonic NS700 SW: 007 00138 We have 3 SIP channels but we cant seem to dial 999. i have this programmed in TRS > Emergency Dial along with 101 and 112 but when dialing 999 or 9 999 i get reorder tone

I'm looking for some advice on line key programming. The system is an NS700 - 3 x SIP lines with NT680 handsets. At the moment, all calls ring to a hunt group. I've had a strange request from a customer. He is looking for 2 calls only coming into the hunt group and wants his fax number added...

I have a client who has 3 SIP lines on his system. all lines send his main number on their outgoing CLI. for some reason he wants the 3rd line key to display his FAX number. is this possible on NS700?

When creating a week table on a NS700, how do i associate that table to a group? I have created table 1 in PBX Config - 2. System - 4. week table but dont know how to activate it on a group.

I have been asked to configure port mirroring on this switch for Call recording on a hosted telephone system. My IT knowledge is limited so please be gentle. I have a port on the Broadband/Phone router connected to a Netgear switch for phones only and another port on the router connected to a...

I have an NS700. SVM for night service. My customer wants incomming calls on the main number to go to voicemail after 5 rings. Im unsure on how to program this. i have tried: - PBX Programming - Group - ICD Group - Group settings - member list and adding 280 (my PS forwarded to 591)...

Good afternoon folks, I'm relatively new to Panasonic. im working on NS700 systems on SW: 007.00138 - Using KX-NT680 handsets on SIP lines and Basic built in voicemail. There's a few things i'm unsure on how to program/change. does anyone have a good reference guide for programming auto...

Hi Guys, Im new to Panasonic so be gentle. i have a NS700 with KX-NT680 handsets. im using Gamma converged SIP lines. I dont seem to be able to take incoming calls to the system but i can make outgoing calls. i also cant record a message for the main huntgroup. we dont have a SD card...

Hi Guys, I'm new to Panasonic but come from an Av**a background (i come in peace) and have a NCP 1000 to work on. i'm due to go on a training course next month but looking for a head start and have a play with the kit. i have the Management console installed - V7.8.2.1 R1 i try to connect to...

Can an NCP1000 or NS700 do fax to email If an optional fax interface card is installed on the mother board? my understanding is that they can be downloaded and forwarded etc on NCP1000 but can they be emailed? Thanks

i have a client on Server Edition R11 when i give some users a 'set hunt group night service' button the user presses it and it doesn't work. when programming the button, the group extension number is shown instead of the group name? when i ask users to dial *20*Group No# this sets the night...