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Setting up a ip office for PRI and a mode problem. IP office essential edition. 11.1.2.3.0 First problem, When you open up a saved config file manager opens up to basic edition partner. If you connect to the system directly it is IP office mode. I tried to do the change mode but manager...

I am working with my local cable company who is the provider for our PRI on the ip office 500v2 9.1. After researching in this forum I determined that using the following short code in user settings would be what was needed to get this working. Code: ? Feature: Dial Telephone Number...

We are looking at converting the IP Office over to sip but keep the pri for a time. 23 channel pri to 23 channel sip trunks. I would assume that if Twining is on the Phone would still twin using the settings to apply to pri transferred calls and the sip DID assigned. Any thoughts...

Installed a new SD card 11.1 Received licence file. Added licence in basic manager and tried to add it in standard manager system indicates file was uploaded. "no licence" is still on phone displays. No licence file is displayed in manger either. Not sure where to go from here...

I am hoping that I can get some help with a dialing issue. My sip provider is set up for dialing 1plus for all numbers in all area codes. example dialing 19185551212 would complete the call successfully in our area code. Local carriers like ATT would require 9185551212 for successful call. We...

Ip office 9.1 We have been experiencing phone lines not hanging up after a call has been forwarded outside. 4 pots lines in use all trunk to trunk connect allowed. We find that a call forwarded to a cell phone will use two lines on the system but after the call ends the lines remain off hook...

Set up the IP office to email alarms. We are getting an email for No response from the time server. We initially set an ip for a time server that was later changed to Voicemail/manager instead. We removed the IP address and put 0 0 0 0 back in the field. Still getting alarms after reboot. What...

Tried to use a new Gmail account on an ip office to start using voice mail to email function. No luck, I take it google is no longer allowing new accounts the ability to use less secure apps to connect. (The settting is still on the site). That is what I found on line anyway. Any direction on an...

No buttons (line)on the set to see a held call. No way to put them there. Directed pickup is supposed to work on held calls. I can't get mine to pick up a held call from a digital set. Ideas? Transfer the only option? WWW.MC-COMMUNICATIONS.NET

Ip office 11 new installation. Essential, Pots line connected and enabled on the system. The 9508 sets show the symbol like no line is present on one the line port. Dial tone is there on the rj11 connected to the line. After looking closely there were two cordless phones connected to the line...

Ip office 9.1 embedded voicemail cannot record voice mail greetings Essential. 9508 phones When trying to record a mailbox greeting after the "record after tone" Beep...... The screen goes to idle. Hangs up the intercom. Happens with all phones. No clue here. Any ideas on how to fix? Tried *17...

IP office with one 23 channel PRI. Several phones set to call twinning. Callers receive a message... Call cant be completed at this time. Is it just the carrier is maxed out or could it be specific to this circuit. As far as I know, there have not been 11 simultaneous calls on the circuit.

Shielded 25 pair cable for machine shop Scenario: Two buildings with one buried 25 pair between. building A has a KSU building B has phones. Storms come through, KSU damaged. Buried 25 pair is lighting protected and secondary protection is also used. Building B has a 25 pair (NOT SHIELDED)cable...

can I remove a daughter card 4 trunk from a digital 8 if not needed in the system anymore?

Dear friends can I move a 700504556 analogue trunk card from a combo card to a new digital station 8 card?

dial 2 out of an attendant in embedded. set for a collective hunt group with two phones in it. one has voice mail one does not. Can we have the caller end up in voice mail box after say 3 rings? currently, the calls just keep ringing. we would rather not use the hunt group voicemail box. Thanks

Voice mail to email has stopped working for all users. Gmail used. Password has not changed, less secure apps is still on, monitor shows no smtp activity when message is left. Ideas? 500v2 9.1

What is the best solution to restore a configuration in this scenario? Reset was done on the back of the ip office by pushing the button. default configuation has loaded and Partner 18d sets are at default. No lan cable on ip office Able to access programming through a phone set. Phone...

I have googled and looked for links to the door opening controller for Norstar. I need a manual to help troubleshoot. Does anyone know a link?

I am looking to add a 8x16 mbm to a BCM 50 i have looked through some quides but i am needing instruction on determining if there is a licence for the second port so I can add the MBM to it. How do I determine the licences that are there?