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  1. Sparticle500

    9650C Screen saver

    We've got some 9650C phones and cannot get the Screen saver to work, so they are constantly on display. They are set up as H323 extensions. We are on R7.0(27) on IP500 v1 We have put all the settings in the 46xxsettings file and when the phone boots it down loads the files and we see it...
  2. Sparticle500

    Call Quality troubleshooting

    Hi We have an issue with our SIP call quality. If a call is initiated externally (ie someone dials in) the call quality is perfect, the caller can hear us and we can hear them perfectly. If we make the call, the other party can hear us OK, but sometimes the call quality that we hear is poor...

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