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I have VM Pro running on a Win 7 PC that was part of a domain and running fine. I broke its domain membership and can log into the PC with local PC admin rights. I went into services and changed the service rights from the domain account to the local admin account and I can start and stop the...

I have 2 sites, and up until I replaced a Digital Phone set card SCN dialing worked perfectly. The DS card had gone bad and had an Analog stack card, which was installed on to the replacement card. Site A is not able to be reached by extension dialing from Site B. Site B can dial other sites no...

So I have an interesting issue that I can't seem to figure out. Have an IP Office v 8.0(44), and have a few extensions then when a call connects the number 9 key does not get recognized. I can dial out, 9 1 XXX XXX-XXXX, with out issue. Once call connects 9 will no longer tone. If I move the...

Hey Guys So I have 2 B149 conference phones, both plugged into an analog port. They get a dial tone, and I have the default log in short code *35*N#, no login code assigned. Then I dial the login code the phones will not log into the system. I have the extensions assigned to the ports as well...

Hello, I have 5 IPOs spread over over a Verizon MPLS,and have no issue with any of them. Added one new site, "A" we'll call it, from A I can ping the controller at site B. From site B I can ping the Voice mail Server and other PCs but I can not ping the switch. I know this is a vague and...

Hey Guys, So here's my dilemma. I have a door intercom, Viking E50, its plugged into an analog port on my IPO 500 V2. I built the User with a short code ?D, Dial Etxn, 1592(The Hunt Group I built for the door operators), Line 0. The Extension I built as an IVR port so the line disconnects...

Brief background. I have Site W,X,Y and Z all linked by SCN over a Verizon MPLS. For the longest time site W had an issue where the VM light would not stay on even if the user had new messages. Went through a laundry list of troubleshooting, wasn't until I was doing some service on site X that I...

Hello, I have an issue where I have a few random users, where they will have a new message in their VM inbox, the lamp will light, then after some time the light will turn off. The message will still be in there, but the lamp is dark. In the meantime if they receive a new message the light will...

I have 3 sites on a MPLS Verizon managed network, each site is as follows: Site A has 1.5m of dedicated VoIP on a 3m pipe. The software version is V2 6.1(12) Manager version is 8.1(12). Site B has 1.5m dedicated VoIP on a 3m pipe. The software version is V2 6.0(18) Manager version is 8.0(8)...