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  • Users: kmpp
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  1. kmpp

    Nortel Call Pilot

    Hello,I moved a Nortel 0/32 with a call pilot 100, after the move the call pilot does not answer in night service or at all. Can someone give me an idea how to fix? Thank You
  2. kmpp

    NAM replacement

    I replaced a NAM on 0x32 and installed the data from backup disks to the replacement NAM and all data seems to be there. Now when you call in and the attendant transfers the call to an extension the phone rings 4 times and then the main greeting plays if the call is not answered and does not go...
  3. kmpp

    MICS 5.0 Paging and outbound caller ID

    MiCS 0x32 5.0, is there any way with this software and POTS lines to enable outbound caller ID to display their main number from all lines that the users call from? Also, is there any way to have certain areas receive pages through the phone only under specific circumstances and not hear the...
  4. kmpp

    NAM with R1T1 Software

    Replaced a NAM 4.1 on a MICS Ox32 with R1T1 software. They have DID's to most all extensions and the main number is answered by by the receptionist only. All of the mailboxes work and calls are sent to them if called on their DID and not answered. I was told that awhile before the NAM gave out...
  5. kmpp

    MICS 4.1 Group Pickup

    Am trying to make group pickup work on a MICS 4.1. I have put the four phones needed to answer calls in pickup group one and made sure Feature 75 is programmed on these phones, when they try to pickup a ringing call at extension 221 the display says pickup denied. The way it is set up is they...
  6. kmpp

    PRI Codes

    I have a Nortel MICS with one PRI SW 6.1 has been running for 9 years and I have the keycodes. The power supply went out and am going to replace it, if this does not work and the KSU is damaged and I have to replace it is there any way to reuse the old PRI keycodes or get new ones generated for...
  7. kmpp

    Call Pilot

    I got a call from a customer that their call pilot unit is flashing red, bad power supply or? Thanks
  8. kmpp

    NAM 4.1

    Does anyone have any ideas what could be wrong with a NAM 4.1? When you try to backup data it keeps coming up with backup aborted? I have tried multiple times with different disks, they have been formatted. Thank you for any ideas.
  9. kmpp

    MICS 0x32 Night service

    I have a 0x32 with R1-T1 SW am trying to get night mode to work, they have a T1. The target lines start at 121 and on this old software there are no ringing groups, ext 500 is the control set for F871 and under lines I have 121 assigned with the voice mail port, so I am not sure what I am...
  10. kmpp

    MICS 6.1

    I have a MICS 6.1 CDA XC (SP 30C0G05). The customer reports the time is off by approximately 12 hours, they have corrected it several times, but it continues to be off, this has been happening for about a week. A reboot is probably in order. From my experience this usually indicates problems...
  11. kmpp

    CICS 4.1 and Flash compatibilty

    What levels of Flash software are compatible with a CICS 4.1. Thanks
  12. kmpp

    Call Pilot/MICS 4.1

    I have a Call Pilot 2.1 on a MICS 4.1. It was installed 2 years ago and has worked fine, now when you try to access it comes up with inactive feature.. The two green light are on the VM and I have checked to see if the ports under maintenance are being recognized, they are. I have also rebooted...
  13. kmpp

    MICS 7.0 with Flash 4 2.0

    I have a flash 4 that is not working properly in night mode. I am pretty sure this is a carrier problem, but
  14. kmpp

    MICS and Flash 4

    I have a MICS 7.0 with a flash 4 voice mail 2.0. The voice mail quit answering in day and night modes. I replaced the flash and have the same software level 2.0. Now the system answers after the programmed 4 rings, but system will not answer at all when in night service. The programming was...
  15. kmpp

    MICS 4.1 with NAM 4.0

    I have a customer with a MICS 4.1 and a NAM 4.0. the lines are PRI with DID's to most all sets. The problem is ext. 4213 their 800 number is pointed at this DID and works fine, I have this ext forward no answer after 4 rings to VM dn 4264, but the call ends up at the Gen. delivery MB. There is...
  16. kmpp

    BCM system Memory

    I have to move a BCM system from one location to another. Should all of the system programming be held in memory and for approximately how long. Thanks, Kmpp
  17. kmpp

    MICS 6.0 external call forwarding

    Are there any issues with 6.0 sw in regards to external call forwarding? I have tried to utilize this feature using the info on this site (faq799-2078), but cannot make it work. I have gotten to the point of being able to input the number to be forwarded to i.e. F4 9-AC&number. All outside calls...

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