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I came accross an interesting issue today while troubleshooting a printer issue on a WIN 7 Pro x86, maybe someone has a fix! Histroy: It is a 32bit Windows 7 Professional HP 6550b (Gen2) Laptop. We have xerox printer server with global printing. Prrblem: The users says, "I cannot print...

I have an admin buidling with lots of large Cubicals (4 to 6 ppl per cubical) They are requesting to have distinctive rings so if they are at the Copier they can tell if the ringing phone is for them... Merlin Legend system....thanks

I have two extensions that are assigned to the Pool that have the button programmed to them when I do an "Inspect". However, when I pick the receiver the pool goes away and no matter what I do to get DT I get denied. I did notice in troubleshooting that other extensions (Working extensions)...

A secretary came back after the summer and changed her VM message to the standard fall message...now it will not let you leave a message. She does not remember how she did it and I cannot figure out how to fix this... When you call in and she does not answer the message plays but it does not...

For the summer in the auto attendent all calls are programmed to go to the "General Mailbox" (extension 9991). When I call into the system like a parent would to leave a message I hear the correct Auto Attendant message but it says the mail box is full and I cannot leave a message. However, I...

How do I program an extension so it can have the capability of catching a line out but gets no incoming calls on the availible lines out, unless they are transfered to it? Currently all lines are assiged to Pool 70. But I have two lines that are receiving incoming calls that are not suppose to...

I have a building that has a legend system that want to allow all extensions to dial 1-800 # (or any toll free number). I went into the restrictions and removed all restrictions from all extensions. But, if you grab a line from the pool the restriction is still on. How do I remove the...

What is the best way for a user to forward their extension to another extension each day, at the end of the day for about an hour?

I have single extension that is to have a dedicated line that goes to this phone only. I cannot get internal or external calls to go to VM. Please help.

I have a merlin Legend system that about once a week or at least every ten days the Voicemail dropes off and is not accessable. When you call it if rings and at the end of the ring cycle you get a beep. The rest of the system works fine just VM is gone. It is a two carrier system and the VM...

I am setting up a new Voicemail card. (Merlin Mail R1). Outside calls that are not getting answered or that are coming in after hours are not getting sent to Voicemail. The calls should be going to the General Mailbox (9991). but they are going to extension 7116 (???) I set up a mailbox for...

I have an extension that has an outside line assigned to it and it only. I have set up the VM, but when you call in it from either internal or external it does not go to VM. When I call the VM (as though I am going to check it) it appears to be set up and working adn all the recordings are...

It is on a Legend system. I have one extension that works for internal calls but not dialing out. What do I need to do to fix this. It was not this way prior to mid summer when there was a bunch of adds, moves, and changes to this area. Thanks!

I want to make line 809 go ring to only extensions 187 and 199. If they don't answer then the call needs to go to the VM of 187. How do I do this. I have tried a few things but cannot get the calls to quit going to the general mailbox. Please help.

I am reassigning extension numbers at a school to match the room numbers. I had several extensions that would not let me change them. However, I figured out that if I changed all extension number to 500 and 600 and then changed them all to the room number from there it worked on most them. I...

I have a Legend system with two power supplies. They were in the basement of one of my schools the school is being remodeled and part of the remodel is a new server room/data room/phone switch room. The system worked before I moved it. Now that it is moved and up the way as before the 2nd...

I have a Magix system with Merlin Mail. When you call voicemail by either dialing the extension or by the direct dial button on the handset after each ring you get a beep. The same series of rings and a beep that you get when you have an extension that does not have voicemail assigned to it...

I have one phone that all of a sudden stopped ringing. Calls go directly to VM. There is not even a DND button programmed to the exension (Already checked that). The voicemail is set up like all other voicemails in the building. Any ideas?

How do I stop an extension from rolling to an other extension. Currently, I have my busing extension rolling into the business office phone.

I have a school that wants a cordless phone for the gym class teacher, what do you all recommend. The signal needs to be strong enough to travel through a couple cement walls so they can carry it with them into the locker rooms if needed. Thank you in advance for your advice.