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  • Users: STRAZIT
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  1. STRAZIT

    Press 2 Destination

    We have a call pilot message that plays if all agents are busy that instructs our callers to press two if they need only reservations. I need to change the destination extension. This looks like a voice segment script variable called av_RSVP_Exit. Attributes under this variable show a value of...
  2. STRAZIT

    Norstar 101 Help

    I need guidance on our Norstar nt5b41gb-93. I come from a cs1000e enviroment so I havent a clue on where to start doing my MAC's. Could anyone guide me on how you program the switch? Is there a console port,command structure, etc.? Thanks
  3. STRAZIT

    Understanding Phone Routing

    I am in the process of gathering the infomation of how our phone system works. We have 3 T-1's - LD 60, stat From LD 21 I printed the RDB and found which routes were incoming and outgoing. My question is how can I tell what routes are attached to what external number? We have two main lines...
  4. STRAZIT

    Route Information Gathering

    I am trying to determine the number of incoming, outgoing, and in and out routes my company has. I can do a LD 60, stat to see the 3 T-1's then a LD 21, LTM but can I prove that which channels are being used on which route and what the routes is doing in or out?

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