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- Users: richiejames
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How to disable call routing during a Company Greeting?
Hi all, We have our BCM50 Autoattendant set up with a couple of Greetings and CCR Trees. What I would like to know is... Is it possible to prevent a caller from bypassing the full Greeting before it's finished? At the moment, if a caller presses on their keypad during the Greeting, they get...- richiejames
- Thread
- Replies: 6
- Forum: Nortel: Business Communications Manager BCM
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BCM50: Two annoyances...
Hi, There's 2 little things annoying me regarding our BCM50 setup, any help welcome... When our incoming calls go to voicemail, our outgoing message instructs callers to leave a message after the tone. The problem is, the tone is barely audible. Anyone calling from a noisy environment misses...- richiejames
- Thread
- Replies: 3
- Forum: Nortel: Business Communications Manager BCM
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Voicemail forwarding to email deactivates.
Hi, I'm a relatively new user of BCM's, and have a problem I'm hoping someone could help with please... We use our BCM50 to forward voice messages to a google webmail account. This was set up using CallPilot Manager and Mailbox Manager. Periodically (once a month or so) this feature turns...- richiejames
- Thread
- Replies: 3
- Forum: Nortel: Business Communications Manager BCM
