Does anyone know of a way of generating reports in Meridian Mail without having to use a dot matrix printer hooked up to the TTY? I.e. a piece of software?
Have investigated Meridian Mail Reporter from Nortel but is much too expensive to justify?
I am having problems with transferring calls to Symposium controlled CDNs from our attendant.
The attendant has problems releasing the call and it defaults to the ACD queue when he does release it.
Have tried inserting a dummy ACD queue in front of the CDN but this still does not work...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.