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  • Users: NCSSupport
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  1. NCSSupport

    system configuration

    hi folks, newbie questions here, What combination of cards do I need to take the CICS to 8/24? caller id is not a dealbreaker. The customer says they have four lines and 24 extensions., but they can't tell me how many cards they have, much less what type. it is a considerable drive to their...
  2. NCSSupport

    Call queue

    can anyone please tell me how to accomplish "all technicians are currently assisting blah blah blah, please hold for the next available technician" after a certain number of rings? Thanks in advance. CICS 7.0 std irad aa Star Talk Flash 2.0.10

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