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Have just set up an external divert on a TDA30 which is working, but once the call is finished the system is not releasing the lines. It's as if the system has not detected the calls have finished. Just did a test and even after unplugging the lines and reconnecting them, the system still sees...

Does anyone have the latest firmware for a TDA30 they would be willing to share? I know it's only supposed to be real panny techs that have it, but I look after 3 TDA30's for one company and would just like to update them for no real reason other than minor OCD because one unit has a different...

Hi, Is there a separate code to forward all calls for an ICG floating extension to and external number? I'm aware of the *7102 + 9 + external number + # will forward all calls, but this is only working for the phone's own extension. The phone is part of an ICG and when it is called via the ICG...

I have a TDA30 and TVM50 connected in DSP mode and with the TVM50 set to Voicemail mode. (No need for auto attendant features) There are 10 extensions in an ICD Group that ring for all incoming calls and it overflows to Voicemail after 20s, or instantly when in Night mode. What I would like to...

Hi, A BCM50 system that I look after was hacked overnight and a large bill racked up on international premium rate numbers before the provider was able to put a block in place. After doing some research I believe the method used was to make an external call from within callpilot once the auto...

Hi, I have a BCM50r1 that stopped working after a powercut. Solid red status LED and flashing green Power LED. Could not connect via any means. I performed a level 1 reset and this has sort of brought it back to life. The Power LED is now Solid Green but the Status LED is still solid RED. I've...

I have a BCM50 with a 4 port BRI module attached. Currently there are two ISDN lines, so 4 available channels. The problem is that the BCM50 only seems to be using 2 channels. If a call comes in when two people are on the phone the caller receives and engaged tone. If someone tries to make a...

We currently have 1x standard analog single phone line and 1x analog multi-line (consisting of 3 lines that use the same number) from our provider, who basically just resell BT products. The single line has number x, and the multi-lines have number y. Is it possible for us to get our provider...

Just a quick one. Have a client with an old Norstar Compact Plus system. Not familiar with it myself but one of their handsets has stopped working. It's a T7316E, so easy enough to get a replacement. My question is: when the replacement phone is connected (to the same socket as the original...

I have a BCM 50 that has just 3 users in a small office. The theory is this: There are 4 incoming lines, this enables all 3 users to be on the phone and then there is one line spare so that the call pilot can answer an incoming call. The way I want it to work is: One mailbox for all 3 users...

I'm going to be setting up a BCM50 with 4 integrated analogue trunks. A fax machine will need to run in the office as well, but I was hoping to split off one of the analogue lines at the socket so that the fax can share the line with the BCM50. I would then configure the BCM50 to ignore incoming...

Hi, I have an office with 3 users which was previously set up years ago by someone else and the phone system has packed up. The grey box on the wall has is plain apart from a circular BT logo in the centre and there is no model information. The handsets are BT branded T7316Es. I'm guessing...

Working on a TDA30 that was previously installed by someone else. Not that clued up on Panasonic systems but trying to do someone a favour. Currently the system is set up so that you dial 9 for an outside line. However, when you dial 9 the system connects to "line002" and only "line002" which...