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  • Users: jtc22
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  1. jtc22

    System Manager adding new user - what's next?

    Hello, I got my System Manager synced with AD, sync all good and completed. CM template and User Provisioning Rule were added. Now how do I add new user via the users from AD? Never tried this before it's all manual user add with the User Provisioning Rule. Any help is appreciated.
  2. jtc22

    Web Messaging access Reply/ReplyAll greyed-out

    Hi, First time to use AAM web messaging and just wondering what else is missing why this option is greyed-out when trying to reply to voice messages. The web messaging access is enabled in the COS. jtc22
  3. jtc22

    AAM 6.3 SIP TLS 5061 support

    Have completed a number of AAM-SM integration using TCP 5060. Now a new customer has come in who would like the integration with Session Manager to be on SIP TLS 5061. However in the telephony domain default it is TCP 5060 and no option for TLS although there is an option for TLS when in the...
  4. jtc22

    IPO 9.0.2 Application Install Language on Hyper-V

    Installed the APPS .iso on a hyper-V host machine with region/language set to French. Over the course of the install English language is selected. After the install the VMPro and one-X portal client and web admin page were all in French. Does the apps inherent the hyper-V machine host locale...
  5. jtc22

    MES 6.2 - Cannot SSH to Session Manager SIP Entity IP Address

    Has anyone installed MES 6.2? I got an issue wherein after the install I wasn't able to make SSH connection. With MES 6.1 I didn't have any issue. Is it still in Controlled Introduction? As when I login to Management IP using craft got challenged with a response. Thanks,
  6. jtc22

    One way video problem

    Hi, Installed MES 6.1 with Flare, 1xC SIP, and few 1000 series endpoints. I'm getting one-way video for point-to-point video calls. The one who initiates the call is not able to see video of the far end & it happens to all endpoints. Upgraded CM, SM, SMGR to the latest patch release...
  7. jtc22

    Contact Store 7.8 calls not showing up in the web browser

    I can see the calls recorded in the storage path/drive however i'm not able to see all when I replay calls in the web page. It only shows a portion of the calls but not all in a specific day. Any thoughts?
  8. jtc22

    MES template installation

    Hi, I'm installing MES template but the Session Manager Application State is "Partial." Tried the manual enrollment few times but no luck. This might be the reason why am not able to register SIP endpoint to the SM. Any thoughts?
  9. jtc22

    CCR R8 Custom Report Scheduler not working

    I built a custom report on CCR 8 however it doesn't work through report scheduler to be sent to email. Any thoughts? Thanks, ctj22

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