Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations derfloh on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: twitchy087
  • Content: Threads
  • Order by date
  1. twitchy087

    9608 DTMF Issues on PRI

    Hello, I have a 10.1.5 IP500v2 with a PRI and 9608G phones. The 500v2 has a combo card, VCM32 and a PRI daughter card. I am troubleshooting an issue where DTMF tones are not working only when making outbound calls via the 9608s. DTMF works fine when using a butt set in an analog station and...
  2. twitchy087

    R11.0.2 Server Boot Time

    Hey Guys, I have an odd situation here. We have a server cluster running VMware and includes 2 very beefy servers. There is quite literally nothing else running on this cluster. We have a brand new R11.0.2 server edition that takes 20-30 minutes to boot up. I have the same exact version...
  3. twitchy087

    One X Mobile -- Android vs iPhone

    Hey Guys, I have an odd situation here. I have a 10.1.3 system fully set up to use One-X Mobile and Communicator. Communicator works internally and externally without issue. One-X Mobile fully works on the Android (including TLS) but VOIP will not work on the iPhone. I just get the orange...
  4. twitchy087

    Communicator Issues

    10.1.2 system running on a 500v2 One-X on a Windows Server Hey Everyone, I have a couple issues that I am having problems with. I have home users utilizing an SSL VPN back to the office. Full access rules are in place for all of the needed ports. These users are utilizing Communicator...
  5. twitchy087

    Server Edition - 10.1.1 -- No audio when leaving voicemail

    Hello, I have a pretty big problem on my hands with a rather large system. To put it simply, no audio is passing to the voicemail system. Auto Attendants, voicemail greetings, names, the call flows and everything else works. The problem is when you try and leave a message. When leaving a...
  6. twitchy087

    Public Service Announcement -- 10.1.2 Breaks 56xx and 54xx phones

    10.1.2 will break the feature buttons on 56xx and 54xx phones. The phones can make/take calls but no feature buttons will work. So far we have 2 systems that we have proven this on. Downgrading to 10.1.1 will resolve the problem. Avoid 10.1.2 like the plague...
  7. twitchy087

    One-X Portal on Server Edition --- Not Starting

    Hi Everyone, We have a SE that was working completely fine. Out of the blue our One-X service stopped and refuses to start back up. I have surfed these forums and Avaya's site to find nothing of real significance in regards to a fix. A lot of people say to reimage the whole server, others...
  8. twitchy087

    Skills Based ACD / Call Recording Platforms.

    Hi Everyone, I have a rather large site that handles a ton of calls. We are looking at 900+ total users, 15 skills based queues, 150-200 queue ageents, and 700 or so recorded stations. This is also a system that handles an absurd amount of calls in a single day with active calls counting...
  9. twitchy087

    Vm To Email Failures -- Comma's in "From" Header

    Hey Guys, I have a situation where GMail relays/servers have begun rejecting specific emails. Specifically, they are rejecting anything that has a comma within the from head. This comma is popped in whenever the inbound caller ID of the call has a comma added. The IPO simply passes the...
  10. twitchy087

    SCN Issues

    Hey Guys, I have an SCN currently set up in a traditional hub and spoke topology. I am adding a new spoke to the SCN and am having a bear of a time getting the trunk to come up. Everything is configured exactly like the other locations, however the hub is 8.1 and the spoke is 9.0 in this...
  11. twitchy087

    Extensions going in and out of service

    Hey All, I have an IPO SE 9.1.5 working in tandem with BBX Vuesion. We constantly have random issues with phones going in and out of service, per the TAPI messaging sent to Vuesion. This is causing all sort of mayhem as sometimes the extensions simply never completely re-establish their...
  12. twitchy087

    H323 Remote Phones

    Hey Guys, I know that there has been a lot of discussion about this but I was looking for a black and white answer. Is it universally said to be a great security risk to the IPO if you are using remote H323 phones, even if you are sitting behind a firewall with port forwards in place...
  13. twitchy087

    VPN Phone Issues

    IPO Server Edition 9.1.3 9608 VPN phones which tunnel through a Cisco ASA Hey Guys, I currently have a system which has 100 or so VPN phones that are having some misc issues that I cannot seem to track down. 1 - These phones will not upgrade their firmware. The phones boot and ultimately...
  14. twitchy087

    H323 Remote Phones and Firewalls

    Hey Guys, I want to preface this by saying that I know H323 phones are a bad idea however we are in a place where we are a bit stuck right now. We are doing our best to completely lock down the IPO in every sense. I am looking to add a firewall between an IPO and ISP for the phones to go...
  15. twitchy087

    Server Edition 9608 Upgrade Issue.

    Hey Guys, I just recently upgraded an SE system from 9.1.2 to 9.1.3. We have over 600 9608s running on this system and since the upgrade (2 weeks ago), only about 200 of the phones have upgraded. The phones that have not upgraded, ultimately look as though they are trying to pull the upgrade...
  16. twitchy087

    SE IPO using VM Pro on a separate machine

    Has anyone made it so that Voicemail pro runs on its own machine separate from the Server edition? I will be migrating a very sensitive customer from a 500v2 to SE in a bit of a 911 situation. I would like to touch as little as possible which is why I would like to retain the existing...
  17. twitchy087

    Migrating 500v2 to Server Edition

    Hey Guys, I will be migrating a 9.0 500v2 to a new 9.1 server edition. Has anyone had any experience doing this? Is there anything specific that I need to look out for when doing this? I am a bit hesitant exporting/importing the config and am considering redoing much of the config manually...
  18. twitchy087

    SIP User Tab -- Anonymous Field

    I am having lots of issues with this seemingly not working properly. My understanding is that enabled the "Anonymous" option will ONLY push Anonymous when the SIP URI is set to "Use Internal Data". Unfortunately, I am having "Anonymous" get pushed through all types of URI types. I have two URIs...
  19. twitchy087

    H323 Remote phone through and Edgemarc router

    Has anyone been able to get an H323 phone properly working through An Edgemarc 4550 or 4700 router? I have the phone currently registered and making calls however I am having an issue with no audio. This obviously would indicate that there is an issue with the RTP ports however I am not 100%...
  20. twitchy087

    Phantom Call Issues

    We have multiple customers coming from 1 single provider which are all having the same issues. They constantly get phantom calls from "cisco" and I cant seem to find a way to block it within the system. There are is no inbound number associated with these calls, only "cisco". I know that...

Part and Inventory Search

Back
Top