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  • Users: jwc1972
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  1. jwc1972

    External Number To Avaya IP Hunt Group

    Hello We are running IP Office 500 version 9.0.3.0. I have a bit of a funny, I have set up an Hunt group with no voicemail on it. I have 2 CCR agents enabled on this CCR hunt group. Then I have an external number pointing to this Hunt group, when the an agents comes free this should ring the...
  2. jwc1972

    IP Office Voicemail Question

    Hello I need some advice we are getting a lot of voicemails it looks bad on the reports. I have an IP office 500v2 with an Sales HUNTGROUP set on VM 20 second and voicemail timeout 80 Seconds. I have enabled announcements on this hunt group from voicemail pro set to 15 and 15. Then on...
  3. jwc1972

    Avaya Ip Office VoiceMail HELP

    Hello I need some advice we are getting a lots of voicemails it looks bad on the reports, I have an IP office 500v2 with an Sales HUNTGROUP set on VM 20 second and voicemail 80 Seconds. I have enabled announcements on this hunt group from voicemail pro set to 15 and 15. Then on voicemail pro I...
  4. jwc1972

    Voicemail Service Keep restarting

    Hello Running IP office 500 with VoiceMail Pro Client 6.0(44) I have a question why does the service voicemail service keep restarting on a Windowds XP VM? I have the service running under voicemail user. I have the first, second and subseuqne failure to restart the service, which does not...
  5. jwc1972

    Contact Store Backup

    can someone give some clarification on this (below is from the manual) You can back up your recorder’s database using a command line procedure. The procedure uses the PostgreSQL pg_dump command to extract data from the database. It must be executed while the database is running. Do not stop the...
  6. jwc1972

    Avaya Ip Office Call Recording question

    Hello We have an IP office 500 with CCR reporting/Recording installed, We would like to turn on call recording for an selected users Q1. can 3 users record to the same mailbox at the same time? When we tested this, on every recorded call the line crackles. So I went to System Telephony...

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